Jillietta Neutral Newbie April 10, 2013 Share April 10, 2013 I just bought an Asus laptop today and was surprised to find that the 2 USB (2.0) ports located on the right side of the laptop can't be fitted with any USB devices such as mouse, printer, camera etc. There is however no problem with the 1 USB (3.0) port on the left side of the laptop. Would appreciate if any forummers can help me on this. Are the two (2.0) ports locked or something? Or is there more to it? Haven't come across anything like that. Thanks lots! ↡ Advertisement Link to post Share on other sites More sharing options...
WTF 4th Gear April 10, 2013 Share April 10, 2013 my colleague's new DELL lappy one of the USB port (not sure if it's 2.0 or 3.0) also got the same problem a few days ago but after rebooting the problem was solved... Link to post Share on other sites More sharing options...
Jillietta Neutral Newbie April 10, 2013 Author Share April 10, 2013 my colleague's new DELL lappy one of the USB port (not sure if it's 2.0 or 3.0) also got the same problem a few days ago but after rebooting the problem was solved... Oh sorry, what I meant was the mouse or any USB device just can't fit into the slots. It's really very strange! Link to post Share on other sites More sharing options...
WTF 4th Gear April 10, 2013 Share April 10, 2013 Oh sorry, what I meant was the mouse or any USB device just can't fit into the slots. It's really very strange! You got check if it's really a usb port in the first place? I made that mistake when I first got my new lappy at work..... Link to post Share on other sites More sharing options...
Jillietta Neutral Newbie April 10, 2013 Author Share April 10, 2013 You got check if it's really a usb port in the first place? I made that mistake when I first got my new lappy at work..... Oh yes it is. I even double checked the user manual with the illustrations Link to post Share on other sites More sharing options...
Ender Hypersonic April 10, 2013 Share April 10, 2013 make sure they are not mini or micro usb ports [laugh] Link to post Share on other sites More sharing options...
Happily1986 5th Gear April 10, 2013 Share April 10, 2013 Oh yes it is. I even double checked the user manual with the illustrations have you tried multiple USB devices to be sure? This is strange but anyway look at the two usb ports and focus on the two V shapes on each USB port. Those are bendable clips which one could possible bend inwards or outwards to help adjust the fit for USB devices. I adjusted mine for a 5 year old computer because the repeated usage had made the USB port loose. I will advise you to bring back to Dell and get them to do it for you. Link to post Share on other sites More sharing options...
Ender Hypersonic April 10, 2013 Share April 10, 2013 And make sure it's not a esata port. Link to post Share on other sites More sharing options...
Jillietta Neutral Newbie April 10, 2013 Author Share April 10, 2013 have you tried multiple USB devices to be sure? This is strange but anyway look at the two usb ports and focus on the two V shapes on each USB port. Those are bendable clips which one could possible bend inwards or outwards to help adjust the fit for USB devices. I adjusted mine for a 5 year old computer because the repeated usage had made the USB port loose. I will advise you to bring back to Dell and get them to do it for you. Thanks Happily.Attached is the image which shows the 2 ports that can't be slotted with any USB device. I tried many devices and all failed. Link to post Share on other sites More sharing options...
Jillietta Neutral Newbie April 10, 2013 Author Share April 10, 2013 This works though. The 3.0 port. Link to post Share on other sites More sharing options...
Jillietta Neutral Newbie April 10, 2013 Author Share April 10, 2013 And make sure it's not a esata port. Hmmm not think so? Link to post Share on other sites More sharing options...
Nicholas 5th Gear April 10, 2013 Share April 10, 2013 Maybe just need to push in hard that's all. If you afraid, then just bring down to service center or the place you bought it from. Link to post Share on other sites More sharing options...
Jillietta Neutral Newbie April 10, 2013 Author Share April 10, 2013 Maybe just need to push in hard that's all. If you afraid, then just bring down to service center or the place you bought it from. Thanks Nicholas. I didn't use all my strength for fear of damaging the ports. Yeah I think I will try bringing it back ... Link to post Share on other sites More sharing options...
Happily1986 5th Gear April 11, 2013 Share April 11, 2013 Thanks Happily.Attached is the image which shows the 2 ports that can't be slotted with any USB device. I tried many devices and all failed. Without a doubt, those are USB 2.0 ports so no mistaking on your part. the ones with blueish inserts in them are USB 3.0. Do bring your notebook to Dell and see what they say. Link to post Share on other sites More sharing options...
RadX Moderator April 11, 2013 Share April 11, 2013 Maybe just need to push in hard that's all. If you afraid, then just bring down to service center or the place you bought it from. if i din know better, i would have thought that was damn SUGGESTIVE [laugh] Link to post Share on other sites More sharing options...
RadX Moderator April 11, 2013 Share April 11, 2013 Without a doubt, those are USB 2.0 ports so no mistaking on your part. the ones with blueish inserts in them are USB 3.0. Do bring your notebook to Dell and see what they say. ppl say push hard, and you ahve to add fire with the BLUEish statement.....eh yellow card eh [laugh] Link to post Share on other sites More sharing options...
Happily1986 5th Gear April 11, 2013 Share April 11, 2013 ppl say push hard, and you ahve to add fire with the BLUEish statement.....eh yellow card eh Link to post Share on other sites More sharing options...
Rustyz 5th Gear April 11, 2013 Share April 11, 2013 May sound lame but alway go back to basic . Did u try invert the usb drive. ↡ Advertisement Link to post Share on other sites More sharing options...
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