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Hi Guys, I got a quick question: here's some background info: I got a shipment due to Russia. So from my factory in China, i will be shipping the goods to another warehouse in north china where the forwarder there will be doing the paper work for the entry into Russia. Now, I have another batch of goods down here in Singapore and my client told me to send it via regular air mail as Russian Customs hate Fedex and will not let them pass through. I checked with Singpost and price of airmail is too crazy. I have a corporate acct with Fedex and its cheaper. Now the thing is, I can send the singapore goods directly to the warehouse in China where the forwarder will handle the paper work? Anyway, anyone with experience on this? as in, will china customs give me problems? the items i'm sending are small accessories that themselves were made in china Thanks in advance guys Cheers!

hi guys, I need some advice from you guys. Fedex made a screw up and this is having a major effect on my business. here's the info: I'm a very small company manufacturing/ selling products related to car audio ( some of you guys here know me personally or some of u guys have my products in your car). Now, my main market is overseas as singapore is just too small and i've succeeded in expanding overseas. To make my brand bigger, i've successfully managed to sponsor a very famous person in my industry. Basically he is a world champion and world record holder in my industry and he will be endorsing my product and brand. He is highly respected and basically, he is the champion in the competition scene. At the end of May, when we finalised the endorsement deal, I sent up around 60kg worth of product to him via Fedex. I usually use Singpost EMS, but this being important, i rather pay premium and use Fedex. Now, goods went out rough 29th May and reach the destination country ( Brazil) on the 1st of June and customs were processing it on the 2nd June. Brazilian customs are a**holes and usually take 2 weeks to process. on the 3rd week of June, I heard nothing and got my guys in Brazil to check things out. I later found out my goods were confiscated by customs as they were deemed " for resale value". At no time did Fedex bother to call me up and tell me whats going on. On further probing, I was later told to hire my own customs broker to clear the goods in Brazil. I had my guys in Brazil on standby with the broker to clear the goods. The broker has personally been down to the Fedex Office in brazil to try and clear the goods but he is unable to do it as he does not have the paper work. They ( my guys in Brazil)have been chasing Fedex through the month of July. Come early August, my guys in Brazil have exhausted all their means to get my goods and told me to do something. I called Fedex Singapore, only to learn that they were seriously " back dated", telling me to hire my own customs broker to clear the goods. i blasted the hell out of them all and was finally referred to their manager and I finally got the update on the info: my goods are with the Brazilian customs. The paper work for the goods are also with the customs. Only Fedex Brazil can take back the paper work from the customs as my broker is not authorised to. We got the number of the clearance manager in Brazil ( fedex) but my guys there still cant get hold of him. Now my sponsor guy is considering dropping my brand due to this issue and i'm gonna be in BIG SH1T for this. Basically, imagine if you manufacture engines and u get Lewis Hamilton to endorse your products, only to have fedex screw thins up for u. I'm at my wits end, Fedex Main office is in KL. Anyone here knows anyway how to help me out. I'm short of going to the media with this as this is seriously causing big problems for my business. Thanks in advance guys Cheers

Hi guys, I hope to get some opinion for the better value/cheaper services among these shippers My package is light, about 200grams without packaging, and flat and low in value. Which of these services would be a better way to ship the item to US? Thanks!