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New Car Breakdown within 2 weeks how to settle


Verve
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Colleague got a brand new Peugeot. Loads of problems. I can only remember 2. One of which is he can smell outside exhaust when the mode is turn to internal air circulation mode. The other one is worse - he drive halfway, engine can shut off by itself.

 

In the end he got the car repaired after a few a trips to the workshop. He also got some petrol vouchers and i think about 2 years of free maintenance or something. It is good compensation.

 

I guess u can try to ask for compensaton. Car replacement is near impossible..... sweatdrop.gif

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Neutral Newbie

Replacement? Don't bet on it.

 

If my memory didn't fail me, I think last time there was an incident where someone bought a lemon BMW 7 series it got over heating problem since day one. Performance Motor also cannot solve the issue and they didn't give him/her a replacement.

Any bro can still remember? It was in the newspapers. The owner was very too lan liao and ended up suing PM.. don't what happen in the end.

 

Even buy from premium brand also facing same treatment so what can you expect from Korean brand? [shakehead]

 

Like one of the bro said , its still too early to classified the car as a lemon yet

Cross your fingers and hope that everything will be fine after the repair. Sometime its just a defect component. Just get it changed and you are good to go again.

 

 

 

My friend's new car broke down 2 weeks after collection

 

he did not get a replacement vehicle but was promised by the distributor that they will fix the car in 1 day. told him its some electronic issue. - its a korean make.

 

the car must be a hyper lemon and my friend really regreting buying now.

 

is there any recourse for him to ask for a refund.

 

from experience how would you guys handle the situation.

 

any suggestions on whether they can even replace him with another brand new car if refund is not possible.

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Neutral Newbie

I bought a kim chi years back, it broke down 1st day. and the following half year, it drinks fuel faster than i can take a leak. 50 l last me 285km max... a 1.6l car only. have to top up tank everyday. send to *&*, they say, its like that one.... rite...

 

in the end, i cut loss and sold the car with a 12k top up check. ouch! still hurts now. lol

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actually i thought they have come a long way, nowadays korean and jap car almost same price.

 

my other friends who have been driving kimchi for years all got no problem lei

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It all depend on luck too cos I have friends who bought Japanese cars also break down or having lots of problem so it do not happen to Korean cars only, not to say China cars, guess will be worst.

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Replacement of new car is almost impossible over here [:|][:|][:|]

 

At most can ask for some servicing vouncher/petrol vouncher ... etc if the problem still persist after this repair [:/]

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I bought a kim chi years back, it broke down 1st day. and the following half year, it drinks fuel faster than i can take a leak. 50 l last me 285km max... a 1.6l car only. have to top up tank everyday. send to *&*, they say, its like that one.... rite...

 

in the end, i cut loss and sold the car with a 12k top up check. ouch! still hurts now. lol

 

[sweatdrop][sweatdrop][sweatdrop]

 

Kimchi eh Turbo Car si bo???

 

Really is [sweatdrop][sweatdrop][sweatdrop] for a 1.6l to have a 5.7km/l fuel consumption [dizzy][dizzy][dizzy][dead]

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Tough luck. [sweatdrop]

 

Same thing happened to my dad's previous generation Cefiro.

 

Car had to be towed when it was less than a month old, ECU and fuel pump were replaced and thankfully it only took 2 days.

 

Within a year, the entire dashboard had to be replaced due to a big crack (was told only certain batches were affected).

 

On the third year, A/F sensor had to be replaced as it was causing extremely high FC and poor power delivery.

 

Thankfully it served us well without any more problems until it was sold.

[sweatdrop][sweatdrop][sweatdrop][sweatdrop][sweatdrop]

 

 

Your friend should not be too worried, it might have been a defective part from the parts supplier. After all modern cars are governed by an array of electronics and the slightest problem will result in "limp" mode.

 

Yes the feeling of a new car breaking down sucks but hey, Murphy is always around the corner.

Edited by Garlic
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Neutral Newbie

i think just do the repair and monitor. if it is a lemon. well... there will come a time whereby the sheer hassle of repairs will outweigh sticking with the car.

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Neutral Newbie

It all boils down on luck, Got my Tucson within a few months got problem with aircon, got it fixed. Since then after 120k km of driving. No hiccup at all. Been driving the car for 2yrs plus already.

 

Cheers

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yes... there is only 1 case of lemon which went to court before. but the possibilities of having repeated breakdown over a span of 6 months is really 1 in multi million.

 

otherwise most cases, a simple issue of production reliability. so why u so uptight? nothing is 100% defects free.

 

i mean it is ok to send lawyer letter if u wanna prove a point but dun expect pple to bend the rules at the workshop level later becos it cuts both ways.

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Neutral Newbie
Most of the time....the agent will just fixed it under warrenty. No replacement car, especially for a 1 day job....unless it's conti, luxury cars, etc....

 

But your friend should ask for more if the same problem or car keep breaking down.

 

Sorry hor. Even if conti oso same. Look at the BMW case and another certain Euro make along the same stretch as Ikea Alexander Road. The can just shut down while cruising they also won't give one to one replacement [thumbsdown]

Edited by Wrc206
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For new cars, there are warranty definitely but it depends how hard u bang the table. My take is to insist on a Deadline where this will be resolve and demand a Spare car to drive for the time being.

 

As for your request on refund or trade another car, I would say it is not possible. But if they treat u badly and keeps on dragging the repair, go to CASE

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