Now ADs cannot void your warranty!

[Bystander50]

my current car camshaft adjuster failed at 70k km / 1.5 years from new

 

it is a $3k repair at non-AD workshop

 

AD fixed it under warranty as I have a full service history with them

 

There's a cost to everything and the warranty from the manufacturer.

There's always a possibility that ADs may get the replacement part from scrap yard since it's cheaper to replace than giving a brand new part.

 

For my workshop, at least while servicing or doing parts replacement, I can see them bring the brand new part in.

 

Jazz/Fit is a sturdy car. 

 

Yes, and it's a manual, which i intend to renew the COE.

 

[Bystander50]

The relationship between the Ad and the external workshop is No relationship.

 

As an AD if I were to void the warranty, why would I even bother to speak to the external workshop.

 

The external workshop also do not have any link or relationship to the AD except via the owner that use them.

 

So why would the external workshop bother to speak to the AD.

 

So lets say the water pump is damage. For obvious reason, if its fresh and not touch, the AD should warranty it if it is less then one year old.

 

That much is a given.

 

Let say year 2 were the warranty is covered by the AD instead of the Manufacturer.

 

The water pump spoils. But you diligently service your ride.

 

Instantly your answer would be no question ask. Claim kao kao the AD while u can and at the same time enjoyed the lower ownership cost of maintenance from the external workshop.?

 

Here is where the grey line of, "fair wear and tear" and you need to read the TnCs, the AD can decide to say that part will not be allowed to be claim.

 

Even if you were to get a similar owner with similar damage that manage to claim, it would be subjective.

 

The first year warranty is not that worrying. Its the subsequent year that the AD is forking out that needs to be sorted out as there is a lot of variable that the CCS needs to address.

 

If AD voids the warranty because of poor workmanship from outside workshop, then you can simply engage a lawyer and get them to sort it out.

 

I think the AD would have a whole lot to justify the poor workmanship by the outside workshop since most parts are standard plug and play items.

 

Of course unless the outside workshop put in a 24V battery instead of the normal 12V battery, or did not tighten the drain plug, causing the oil to be drained over a few dys and caused the engine to seized, then that would be a different story.

 

Changing of oil filters, engine oil, spark plugs, bulbs ... etc are all very basic items and an apprentice mechanic should be able to fix. and these are the standard items replaced in normal servicing, be it at AD or outside workshop.

 

[Sdf4786k]

If AD voids the warranty because of poor workmanship from outside workshop, then you can simply engage a lawyer and get them to sort it out.

 

I think the AD would have a whole lot to justify the poor workmanship by the outside workshop since most parts are standard plug and play items.

 

Of course unless the outside workshop put in a 24V battery instead of the normal 12V battery, or did not tighten the drain plug, causing the oil to be drained over a few dys and caused the engine to seized, then that would be a different story.

 

Changing of oil filters, engine oil, spark plugs, bulbs ... etc are all very basic items and an apprentice mechanic should be able to fix. and these are the standard items replaced in normal servicing, be it at AD or outside workshop.

 

Nicely put.

 

The time and effect to go to small claim rather then a court would be the first engagement point.

 

And this is not 2 - 3 million claim. So highly not proceeding to the court.

 

Even IF that was true. This is not an easy way to take to the court and the time and effort is a tedious process. 

 

http://www.singaporelaw.sg/sglaw/laws-of-singapore/case-law/free-law/high-court-judgments/15920-chan-chee-kien-v-performance-motors-ltd-2015-sghc-54

[Nzy]

If AD voids the warranty because of poor workmanship from outside workshop, then you can simply engage a lawyer and get them to sort it out.

 

I think the AD would have a whole lot to justify the poor workmanship by the outside workshop since most parts are standard plug and play items.

 

Of course unless the outside workshop put in a 24V battery instead of the normal 12V battery, or did not tighten the drain plug, causing the oil to be drained over a few dys and caused the engine to seized, then that would be a different story.

 

Changing of oil filters, engine oil, spark plugs, bulbs ... etc are all very basic items and an apprentice mechanic should be able to fix. and these are the standard items replaced in normal servicing, be it at AD or outside workshop.

 

Is it worth the time and effort? Might as well go back AD service. Cheaper. Poor workmanship can be alot of things. Not torquing to the right specs also can consider as poor workmanship. Can cause parts to fail earlier. How you going to prove that your workshop torqued the nuts and bolts to the correct spec? How you prove that their torque wrenches are calibrated regularly?

[Yewheng]

Is it worth the time and effort? Might as well go back AD service. Cheaper. Poor workmanship can be alot of things. Not torquing to the right specs also can consider as poor workmanship. Can cause parts to fail earlier. How you going to prove that your workshop torqued the nuts and bolts to the correct spec? How you prove that their torque wrenches are calibrated regularly?

That's how to world runs these days. Simple things make it so complicated. Haiz..

Edited December 26, 2017 by Yewheng

[Spinelli_ck]

If AD voids the warranty because of poor workmanship from outside workshop, then you can simply engage a lawyer and get them to sort it out.

 

I think the AD would have a whole lot to justify the poor workmanship by the outside workshop since most parts are standard plug and play items.

 

Of course unless the outside workshop put in a 24V battery instead of the normal 12V battery, or did not tighten the drain plug, causing the oil to be drained over a few dys and caused the engine to seized, then that would be a different story.

 

Changing of oil filters, engine oil, spark plugs, bulbs ... etc are all very basic items and an apprentice mechanic should be able to fix. and these are the standard items replaced in normal servicing, be it at AD or outside workshop.

 

from principle's point of view, you could engage a lawyer to sort it out. but from financial's point of view, is it worth it? 

 

you would be surprised that some mechanics do not know how to install an air filter properly.  mine got damaged after a mechanic didn't seat the air filter mount properly and the airbox cover crushed the rubber gasket of the air filter mount. 

[Griever]

from principle's point of view, you could engage a lawyer to sort it out. but from financial's point of view, is it worth it? 

 

you would be surprised that some mechanics do not know how to install an air filter properly.  mine got damaged after a mechanic didn't seat the air filter mount properly and the airbox cover crushed the rubber gasket of the air filter mount. 

In the end still the lawyer makes money, and use the money to buy cars...   its a cycle...

[RogerNg_185295]

Engage lawyer? I am sure most of us here will not want to go the legal route.

If AD voids the warranty because of poor workmanship from outside workshop, then you can simply engage a lawyer and get them to sort it out.

 

I think the AD would have a whole lot to justify the poor workmanship by the outside workshop since most parts are standard plug and play items.

 

Of course unless the outside workshop put in a 24V battery instead of the normal 12V battery, or did not tighten the drain plug, causing the oil to be drained over a few dys and caused the engine to seized, then that would be a different story.

 

Changing of oil filters, engine oil, spark plugs, bulbs ... etc are all very basic items and an apprentice mechanic should be able to fix. and these are the standard items replaced in normal servicing, be it at AD or outside workshop.

 

[Gnahp]

There's a cost to everything and the warranty from the manufacturer.

There's always a possibility that ADs may get the replacement part from scrap yard since it's cheaper to replace than giving a brand new part.

 

For my workshop, at least while servicing or doing parts replacement, I can see them bring the brand new part in.

 

 

 

Yes, and it's a manual, which i intend to renew the COE.

if a new part from factory fail in 70k km/1.5 years, replacing another brand new part may fail too

 

The 'questionable' part that AD replaced still working now at 175,000km (the lighter colour intake camshaft adjuster on the right, photo taken at 120,000km)

 

[Theoldjaffa]

In the end still the lawyer makes money, and use the money to buy cars... its a cycle...

Like this lawyer.

 

Got 2 Ferraris (Testarossa and 612 Scaglieti) and 1 M5

Edited December 26, 2017 by Theoldjaffa

[Bystander50]

Is it worth the time and effort? Might as well go back AD service. Cheaper. Poor workmanship can be alot of things. Not torquing to the right specs also can consider as poor workmanship. Can cause parts to fail earlier. How you going to prove that your workshop torqued the nuts and bolts to the correct spec? How you prove that their torque wrenches are calibrated regularly?

 

Actually this is for the AD to prove if they wants to void the warranty.

 

In normal circumstances, I don't think majority of the drivers can feel it.

Bolts are mostly used to secure the part to the chassis. Very seldom you need to do that, other than tyre change.

Other parts are using the plastic snap on clips

 

Take the tyres, even if you go AD to rotate or replace, they still use the machine to tighten, in most cases over tighten.

 

One of my rides, I sent to AD to service. Being new at that time, would rather trust AD than outside workshop. Now is the other way round. 1st servicing, I am billed for oil change that was not done. I did not go back at the recommended 5k, but at 8k. When I checked the dip stick after servicing, the oil was blackish. The SA still try to pull a fast one by telling me that is the colour of the new oil, till I asked him to show me their stock to prove the colour.

 

Now I have my regular mechanic which I had more trust on. Had been with him for the past 15 years and not a single problem.

Compared to ADs who employ apprentices and have a high turnover rate, I rather place the trust on my workshop.

Engage lawyer? I am sure most of us here will not want to go the legal route.

 

I guess it's the culture here.

If AD can just voids warranty and no one challenges them, it's giving them a blank cheque to do as what they want.

Every little thing can also void.

 

 

[Bystander50]

from principle's point of view, you could engage a lawyer to sort it out. but from financial's point of view, is it worth it? 

 

you would be surprised that some mechanics do not know how to install an air filter properly.  mine got damaged after a mechanic didn't seat the air filter mount properly and the airbox cover crushed the rubber gasket of the air filter mount. 

 

If it is either's fault, you can claim legal fees from the guilty party.

What is the cost of legal fees vs the costs you need to fork out if warranty is voided?

Moreover, if it is a premature failure of a part that is not touched by outside workshop, then it is a defective item that was supplied by the manufacturer. I believed the lemon law can also be used.

[Nzy]

Actually this is for the AD to prove if they wants to void the warranty.

 

This one very easy to prove. They just need to check the part that you want to claim for warranty and find if any bolts are over torqued. Most likely it is. Rarely see workshop use torque wrench. You can't feel the difference. But the AD can easily use it to say that the car was not serviced properly that is why that part failed.

Take the tyres, even if you go AD to rotate or replace, they still use the machine to tighten, in most cases over tighten.

 

One of my rides, I sent to AD to service. Being new at that time, would rather trust AD than outside workshop. Now is the other way round. 1st servicing, I am billed for oil change that was not done. I did not go back at the recommended 5k, but at 8k. When I checked the dip stick after servicing, the oil was blackish. The SA still try to pull a fast one by telling me that is the colour of the new oil, till I asked him to show me their stock to prove the colour.

 

Now I have my regular mechanic which I had more trust on. Had been with him for the past 15 years and not a single problem.

Compared to ADs who employ apprentices and have a high turnover rate, I rather place the trust on my workshop.

 

Whether the AD service correctly or not doesn't really matter since we talking about AD voiding warranty. They can't void your warranty if you have always been servicing with AD. But once you go outside workshop, very easy for AD to find fault and void warranty.

[RogerNg_185295]

Yes. AD has the advantage in Singapore cos legal fees are expensive. If have to fork out so much for lawyers, might as well service at AD 

Actually this is for the AD to prove if they wants to void the warranty.

 

In normal circumstances, I don't think majority of the drivers can feel it.

Bolts are mostly used to secure the part to the chassis. Very seldom you need to do that, other than tyre change.

Other parts are using the plastic snap on clips

 

Take the tyres, even if you go AD to rotate or replace, they still use the machine to tighten, in most cases over tighten.

 

One of my rides, I sent to AD to service. Being new at that time, would rather trust AD than outside workshop. Now is the other way round. 1st servicing, I am billed for oil change that was not done. I did not go back at the recommended 5k, but at 8k. When I checked the dip stick after servicing, the oil was blackish. The SA still try to pull a fast one by telling me that is the colour of the new oil, till I asked him to show me their stock to prove the colour.

 

Now I have my regular mechanic which I had more trust on. Had been with him for the past 15 years and not a single problem.

Compared to ADs who employ apprentices and have a high turnover rate, I rather place the trust on my workshop.

 

I guess it's the culture here.

If AD can just voids warranty and no one challenges them, it's giving them a blank cheque to do as what they want.

Every little thing can also void.

 

[Beehive3783]

The golden question: what car is that?

 

my current car camshaft adjuster failed at 70k km / 1.5 years from new

it is a $3k repair at non-AD workshop

AD fixed it under warranty as I have a full service history with them

 

[Gnahp]

The golden question: what car is that?

will tell you after I changed car

[Beehive3783]

like that not fun leh.

 

will tell you after I changed car

[Gnahp]

like that not fun leh.

I scared forumers scratch my car