Used Car Dealers Feedback!

[Kpkbx7]

i started a honest used car salesman list. Go there and see recommendations...

one day after i buy my car,i hope i can put my experience in dat thread..n not here..cheers

[Pklim82]

why are you still here? do you know you are not very popular?

 

dun waste time. when u wan to meet.

[Stanley79again]

The customer is being served by the car salesman. That car salesman is an authorised representative of the company. How is the customer to know which promises fall under "over promise", "ok promise", "can do promise"or whichever category of promises? Of course the company has to be responsible for the conduct of it's salesman in the course of his work representing the company. Hence, it is not overboard or unreasonable to blacklist the salesman and company. If the company wants to clear it's name, all it has to do is to ensure that the customer is satisfied with whatever remedial actions taken. That is what makes a good and responsible car dealer/company reputable.

 

Many times, the salesman will say that it's the boss who is not honouring the promises made.......so, the customer is left with broken promises and who should bear the cause of his predicament? The customer deserved it for choosing to trust these?

 

The Mods are to come in and assist? In what ways? They are not gods and do not know every single case of blacklist/complaint here is genuine or otherwise. In instances where a claim is not truthful, the said dealer/company will take the appropriate step to issue a post/statement/legal notice on the thread starter or whoever was responsible for that particular complaint.

 

Dun want to be blacklisted? Simple, clean up the dishonest acts and run a honest business. Dun over promise and at the end of the day, both sides are happy. Isn't it better to sleep well after a honest day's work then to open/close shop regularly or worse, face legal consequences?

 

 

Safe ride

Cheers

By being neutral. U are able to understand and see thing clearly. Who's right and who's wrong, is not base on one sided story. By jumping into conclusion, in his earlier post on "What's the diff between a dead crook and a used car dealer?? The dead crook is dead any wun cheat u". Isn't it sound more like a direct attack to used car dealer?

 

If there is any comment on bad dealer and if its really true about it to what I also know. I will comment, while case that I feel is unfair to dealer, I will give my comment. There are time when consumer need to know it's used product that they are buying and not new. U can't expect a used to operate just like new. But some of the consumer complaint here are vehicle that are 6-7yrs old. What do u expect from a 6-7yrs old car. When u buy one, u will have to expect problem to come along the way. Those who are driving cars that are coming to 4-5yrs old. Did ur ever thought of changing ur car, just like me? And why? Isn't it because u know after 5 yrs, some problem might be coming ur way.

 

I say, buying used car is seriously 50% base on luck. If U are lucky to brought a problem free car from a dealer, which could be due to the previous owner care taking or the dealer did actually send the car for major servicing.

Edited December 10, 2012 by Stanley79again

[Stanley79again]

i was wondering why most bad eggs ended in the used car trade?

I don't see that.

 

Base on CASE statistic.... Vehicle trade complaints are still way behind Electrical Product. Why which when they are about to launch the Lemon Law thing. People once suggest to launch it on the trade that have the highest amount of complaint. But CASE just launch it against all trade to be fair.

 

But come to think of it? Why isn't buying and selling of house included inside? Buying a loan shark harassed unit, a termite involved unit and etc... Still the law protect their "g" backside....Hahaha.

[PSP415]

I have mentioned earlier that used car condition will not be the same as brand new ones. This is not the point discussed....we are not talking or disputing about expectation but broken promises made by dealers. Expectation of car condition and broken promises are miles apart.

 

Radx's post and comment, as clarified, was based on his personal experiences and personal opinion. He stands by his statement as such, not in his capacity as a Mod. Hence, separate the 2 issues and you will not make the statement that Mods should come in to assist....in your case, you meant he should be neutral.

 

But he already clarified and very loudly stands by his personal comment as Radx and not as Mod. Can he not make personal comments on his own? Especially when he personally encountered real bad apples in the trade?

 

Hence, your expectation of a Mod and that of his role is basically at question here.....i can see his personal comments as his and do not have an issue because he is airing his personal views, not the views of the team of Mods nor did he attempt to sway anyone here to concur with his views just because he is a Mod.

 

Bad car dealers do not target just Mods.....right?

 

Safe ride

Cheers

[RadX]

Thanks Bro! Am glad you see the light, and ibelieve others too as I need not clarify myself since it was clearly stated my views are based on RadX, consumer, forummer, etc. Just bcos I am a mod, I get the bundled package.... [laugh]

 

Anyway say what has been said, quite hard to fathom that the involved is NOT from the trade although has denied vehemently

[Stanley79again]

I have mentioned earlier that used car condition will not be the same as brand new ones. This is not the point discussed....we are not talking or disputing about expectation but broken promises made by dealers. Expectation of car condition and broken promises are miles apart.

 

Radx's post and comment, as clarified, was based on his personal experiences and personal opinion. He stands by his statement as such, not in his capacity as a Mod. Hence, separate the 2 issues and you will not make the statement that Mods should come in to assist....in your case, you meant he should be neutral.

 

But he already clarified and very loudly stands by his personal comment as Radx and not as Mod. Can he not make personal comments on his own? Especially when he personally encountered real bad apples in the trade?

 

Hence, your expectation of a Mod and that of his role is basically at question here.....i can see his personal comments as his and do not have an issue because he is airing his personal views, not the views of the team of Mods nor did he attempt to sway anyone here to concur with his views just because he is a Mod.

 

Bad car dealers do not target just Mods.....right?

 

Safe ride

Cheers

Alright, as what I see here. It's pointless debating this issue further. We shall wait and see how many bad issue occur down the future. While at the meantime, it will be fun to monitor the 2 forum topic, one on good... One on bad.... Been related to this trade for almost 11yrs. I have my own class of good and bad dealer.

[macrosszero]

There is always a CASE for you to report of any conflict. And now, a lemon law to protect consumer from defected goods.

 

With that, I can shop with peace of mind.

 

Priest lah, we all know how useful CASE can be in resolving customer vs. car dealer differences... and the lemon law has yet to be tested in a high profile case......

 

You can shop with peace of mind, I can not. The salesman told me that the car I was viewing, they will provide 1 year warranty. I told him in his face, I don't value your warranty at all, I do not intend to come back to you because I do not believe you will honor any warranty in a fuss free way, so quote me a price without factoring your so-called warranty (this was before the lemon law came into force). I only trust what my eyes see and I will quote you based on what I can see of the car. And what I noticed of the car told me it was an ex-track refugee RX8 that remains unsold more than six months after I'd seen it.

 

Once the money leaves your pocket, you are at the mercy of someone else. While the money is still in my pocket, I am king as far as the salesman is concerned.

[Stanley79again]

Priest lah, we all know how useful CASE can be in resolving customer vs. car dealer differences... and the lemon law has yet to be tested in a high profile case......

 

You can shop with peace of mind, I can not. The salesman told me that the car I was viewing, they will provide 1 year warranty. I told him in his face, I don't value your warranty at all, I do not intend to come back to you because I do not believe you will honor any warranty in a fuss free way, so quote me a price without factoring your so-called warranty (this was before the lemon law came into force). I only trust what my eyes see and I will quote you based on what I can see of the car. And what I noticed of the car told me it was an ex-track refugee RX8 that remains unsold more than six months after I'd seen it.

 

Once the money leaves your pocket, you are at the mercy of someone else. While the money is still in my pocket, I am king as far as the salesman is concerned.

Then u will just have to spend some more time to shop around until u find a satisfied car u long wanted. Worse to worse, shop for a new car for the benefit of lower interest rate and higher COE value which u could get back when time to come that u want to scrap ur car, of cos still within the 10yrs period.. best of all, u will feel peace of mind with the 3 yrs warranty from agent. But even if that also can't give u peace of mind. I doubt taxi, bus or MRT will give u peace of mind too.

 

 

 

[macrosszero]

Then u will just have to spend some more time to shop around until u find a satisfied car u long wanted. Worse to worse, shop for a new car for the benefit of lower interest rate and higher COE value which u could get back when time to come that u want to scrap ur car, of cos still within the 10yrs period.. best of all, u will feel peace of mind with the 3 yrs warranty from agent. But even if that also can't give u peace of mind. I doubt taxi, bus or MRT will give u peace of mind too.

 

I await you sharing your used car buying experience - or maybe you might start another new account to come in here to post in the future asking for help should things go pearshaped......

 

 

[Stanley79again]

I await you sharing your used car buying experience - or maybe you might start another new account to come in here to post in the future asking for help should things go pearshaped......

Currently still driving my coming to 5 yrs old stream which I brought new during 2008. Yet to have the thought of changing. By the time I decide to change to a used car, I will definitely update my experience to your.

 

But by looking at the current market now, unless there is a good deal that I will be willing to change. But the thought of the price now, just send chill down my spine man. I paid a $80k for my Stream RSZ in 2008, now 80k can't even buy me a Proton Saga [laugh] .

 

 

[Porche]

everyone expect low used car price with low mileage which is rare in the market, seller want to sell car higher profit and quick turn around time hence bad practices happen. Will never end, but there are still "some" honest dealer around.

[Bensheares74]

Hi Bros,

 

If I want to send the second car that I like to a Authorized dealer say to Kah Motor for checking, then I would say I do not need to send to STA for any further checking, right?

 

BTW, anyone got experiences with MayFair Motoring, pls share with me?

 

Thanks very much in advance.

 

Rgds,

Ben

[Picanto]

dun waste time. when u wan to meet.

 

why not you meet the mods of this forum? i not interested in people like u

[Picanto]

zzz..shallow..

 

dun evade the question. u from which dealer?

[RadX]

why not you meet the mods of this forum? i not interested in people like u

 

 

excuuuuuuuuuuuuuuuuuuuuse me...think we intrstd in him??? [laugh]

 

 

anyway met him b4 lah.....

[Picanto]

everyone expect low used car price with low mileage which is rare in the market, seller want to sell car higher profit and quick turn around time hence bad practices happen. Will never end, but there are still "some" honest dealer around.

 

i believe we all want to know which are the better dealers around. why not share with us?

[Kweechang]

Pre-owned cars from AD. They are good, but you pay for the quality and services.

 

if the prices are the same between AD and other used car dealer (ie, turf city), I trusted AD more.