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Singtel 3G data damn slow


Shanhz
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Turbocharged

haha... still back to the same old problem of overpopulation while infrastructure doesn't catch up, eg housing, smrt, cars... now plus 3G!

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yes, over population contribute to over subscribe but user also getting more complicated

3 years ago how many use smart phone to the fullest .. now whatsapp, sending picture, online video, images, apps, streaming, etc is like everyone doing once they on their phone. but, the infra cannot cope with user demand liao

 

haha... still back to the same old problem of overpopulation while infrastructure doesn't catch up, eg housing, smrt, cars... now plus 3G!

 

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Turbocharged

Don't even mention 3G.. i kept getting my phone calls dropped in the middle of conversations... :angry: :angry:

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yeah.. but when i was there last mth,

 

inbetween the NSW, there are some 3G deadzones

 

Consider quite good already since the country is so many freaking times larger than Singapore. Our telco must be making truck loads of money [laugh]

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Imho, dl/ul speed of 18xxx/12xxxkbps should be 4G LTE. What do you think?

Lte runs on 1800 and 2600mhz in Singapore and starhub is only one left that has not deploy. They will soon this yr and once they do they will need to refarm their 1800 spectrum for lte deployment iirc.

Edited by Dice
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Turbocharged

Consider quite good already since the country is so many freaking times larger than Singapore. Our telco must be making truck loads of money [laugh]

 

I was in Italy for a month last Nov.. even their most ulu village has got good 3G connection.. and i never get any timeout on my connection.. -_-

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Dear All ... I apologise if I am dragging this up again! I just signed for Singtel Fibre and it came with a free 21Mbps mobile broadband with 1 GB limit. I have since inserted the SIM card into my Ipad2 and I am only getting 4-5Mbps on their 3G service and no where near their reported 21Mbps!

 

Is this normal? Should I be happy with the data download speed Singtel is providing or do I need to kick my A$$?

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What makes me angry is that they come up with excuses like ...

 

"Thank you for your reply.

 

We extend our sincere apologies for the delay in response. Allow us to share that the Broadband On Mobile service is a sharing bandwidth service whereby all subscribers of this service will be sharing a designated bandwidth within an area. Surfing or data access speeds are dependent on a combination of factors, including 3G/3.5G device used, software application, internet traffic and destination server at time of access. If there are more concurrent subscribers using the service in the same area, the access speed will be impacted.

 

Upgrading of our 3G network began last year at various locations and is still ongoing. Kindly refer to the link for more details; http://info.singtel.com/personal/phones-pl...aign=3g_network

 

On top of that, we are also rolling out the 4G network to ease the strain on the 3G network. We expect to have 95% of 4G coverage completed by early 2013 as well. You can refer to the link for more information on this; http://info.singtel.com/4G#Network_Coverage-tab

 

We hope these reflect our commitment in enhancing our services and ultimately fulfilling your expectations as a paying consumer

 

Should you require further clarification, kindly revert back to us or call our 1688 hotline / +6562351688 from overseas (IDD charges payable) and we will be glad to assist you with your query."

 

 

 

Why advertise at 21Mbps if they cannot provide it?! Just advertise 10Mbps and I will be happy with my current 4-5Mbps! Singtel is claiming that different regions have different speeds but it seems the same all over Singapore!

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Because they upgraded their 3G basestations for 4G. So less for 3Gers

 

This is what i get at home on my 4G

 

Thanx! But you're using the 4G LTE service. I mean their 3G network! BTW ... Do you live on Sentosa? Your closest server to run your Speedtest.Net is Batam! [:p]

 

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I find that its damn slow. Search online and find that there are complains for all 3 providers, not singtel alone. Did a test using speedtest. Wow. Its only 30+kbps. Can complain to IDA?

 

 

Suggest you post your complain at Singtel FB.

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What makes me angry is that they come up with excuses like ...

 

"Thank you for your reply.

 

We extend our sincere apologies for the delay in response. Allow us to share that the Broadband On Mobile service is a sharing bandwidth service whereby all subscribers of this service will be sharing a designated bandwidth within an area. Surfing or data access speeds are dependent on a combination of factors, including 3G/3.5G device used, software application, internet traffic and destination server at time of access. If there are more concurrent subscribers using the service in the same area, the access speed will be impacted.

 

Upgrading of our 3G network began last year at various locations and is still ongoing. Kindly refer to the link for more details; http://info.singtel.com/personal/phones-pl...aign=3g_network

 

On top of that, we are also rolling out the 4G network to ease the strain on the 3G network. We expect to have 95% of 4G coverage completed by early 2013 as well. You can refer to the link for more information on this; http://info.singtel.com/4G#Network_Coverage-tab

 

We hope these reflect our commitment in enhancing our services and ultimately fulfilling your expectations as a paying consumer

 

Should you require further clarification, kindly revert back to us or call our 1688 hotline / +6562351688 from overseas (IDD charges payable) and we will be glad to assist you with your query."

 

 

 

Why advertise at 21Mbps if they cannot provide it?! Just advertise 10Mbps and I will be happy with my current 4-5Mbps! Singtel is claiming that different regions have different speeds but it seems the same all over Singapore!

 

 

Tell singtel that u'll lodge a complaint with IDA and hopefully Singtel will get another fine from IDA.

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Thanx! But you're using the 4G LTE service. I mean their 3G network! BTW ... Do you live on Sentosa? Your closest server to run your Speedtest.Net is Batam! [:p]

Because they use their old 3G basestations for 4G, so less for 3G users.

no le, i stay in Sengkang. only Radx live on sentosa. atas one that guy.

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Because they use their old 3G basestations for 4G, so less for 3G users.

no le, i stay in Sengkang. only Radx live on sentosa. atas one that guy.

 

not pulau hantu meh? [laugh]

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