OFFICIAL: Tesla Singapore Discussion

[Invigorated]

7 hours ago, velocity- said:

sorry i disagree. tesla architecture of car is software based. everything can be remotely controlled and diagnosed. buttons on the screen can change position and they can add functions with an over the air update. Unlike traditional cars especially continental ones, there may be more screens and buttons serve and individual and specific purpose. this means more wiring and more things to go wrong. with tesla, there is less wiring and less buttons. only 2 stalks, 2 wheels on the button and a hazard light switch. 

my friends overseas who have teslas love the updates. every update usually brings new features and fix user reported issues, so the car is always evolving. features like sentry mode ( the car uses its cameras all round to record when someone comes near ur car when parked. this replaces the need for a dashcam)., dog mode(u can lock the car and leave the climate on for a dog inside the car while u go to a store to buy things), dash cam, when u press the horn, it saves the last 1 hour of driving videos captured by the camera so u can replay it in case of an accident. also, because of the network functionality, they dont have to pay a visit to a service centre. simply open the app, press support and take a picture and describe whats wrong. Tesla will then diagnose the car over the air (usually it can solve it) and if a visit to service is really needed, they send one of their mobile technicians down at your convenience. they also might drive down a loaner car, and take ur car back to the service centre. honestly, no other brand in singapore has this kind of service. even with my reliable toyota, if there is a problem, I have to bring it down to a workshop or borneo to diagnose and there is usually a diagnostic fee. 

generally people i know also seem to praise tesla aftersales. help is simple, click a button in the app and they take care of everything. no more nonsense of dealing with service advisors who try to sell u maintenance package and polishing. no more being taken for a ride with 500 dollar service trips.

the car is simply simpler and more straight forward yet advanced than any of ur conti/jap/korean car. 

As much as I love the Tesla interiors and exterior designs, and the value Tesla brings to the table to give the premium makes a run for the money, I can't agree with u that 'everything can be remotely controlled and diagnosed'.

There have been owners complaining of issues like rattling sounds that cannot be resolved, rear car doors not being able to open intermittently and presenting a safety hazard, fit and finish issues, screen failures, battery fires.. there are mostly hardware related but there are software issues like investigations into autopilot errors..

I'm certain Tesla will attempt to sort them out as much as they can during the warranty period but the costs for owners to do maintenance and replacement here still remains uncharted territory e.g. battery replacements, screen replacements. At least for established brands, u know where to look for cheap OEMs for now or 3rd party workshops but for Tesla, I don't think there are many on offer.

Tesla was and is still a tech company first, and it's trying to become an amazing car company. many of the other makes are established car companies trying to become like tech companies with robust manufacturing, servicing systems in place.

It remains to be seen when and how the perfect equilibrium would be achieved but I'll hesitate to say that 'help is simple, click a button in the app and they take care of everything', for now.. until they get here and done that.

It's still relatively untested here and maybe it's better not to assume ahead of us.

Edited February 24, 2021 by Invigorated

[Zxcvb]

Been following this China Tesla owner's vlog of his experience of owning a Model Y. They even have referral code to get 1500km free charge. Singapore got referral code also?? 

[velocity-]

3 hours ago, Invigorated said:

As much as I love the Tesla interiors and exterior designs, and the value Tesla brings to the table to give the premium makes a run for the money, I can't agree with u that 'everything can be remotely controlled and diagnosed'.

There have been owners complaining of issues like rattling sounds that cannot be resolved, rear car doors not being able to open intermittently and presenting a safety hazard, fit and finish issues, screen failures, battery fires.. there are mostly hardware related but there are software issues like investigations into autopilot errors..

I'm certain Tesla will attempt to sort them out as much as they can during the warranty period but the costs for owners to do maintenance and replacement here still remains uncharted territory e.g. battery replacements, screen replacements. At least for established brands, u know where to look for cheap OEMs for now or 3rd party workshops but for Tesla, I don't think there are many on offer.

Tesla was and is still a tech company first, and it's trying to become an amazing car company. many of the other makes are established car companies trying to become like tech companies with robust manufacturing, servicing systems in place.

It remains to be seen when and how the perfect equilibrium would be achieved but I'll hesitate to say that 'help is simple, click a button in the app and they take care of everything', for now.. until they get here and done that.

It's still relatively untested here and maybe it's better not to assume ahead of us.

Well, I’m taking the bet and will be happy to report back. One must remember that they only started mass production in 2012, while we are comparing them with brands that have been around for 50 years and more. 
 

moreover with the Chinese built Tesla’s that we will be getting, it seems quality is better than the Fremont ones. We shall see. But one thing for sure, I have seen 100s of problems being raised and then solved with a simple software update. The level which they listen to customer feedback is simply different from traditional car makers 

[Hons]

11 hours ago, Calvin8808 said:

Singapore for now also? I mean those in malls.

Like Tampines Hub.

I think Tampines Mall is the only place with free electricity charging. Oh free parking at certain hours also.

Edited February 24, 2021 by Hons

[Calvin8808]

2 hours ago, Hons said:

I think Tampines Mall is the only place with free electricity charging. Oh free parking at certain hours also.

You mean Tampines Hub instead of Tampines Mall?

Correct me if I'm wrong as I don't think Tampines Mall has free charging and free parking at certain hours whereas Tampines Hub does.

Understand Ikea Tampines has free 2 hours charging. The parking is free too.

[Invigorated]

6 hours ago, velocity- said:

Well, I’m taking the bet and will be happy to report back. One must remember that they only started mass production in 2012, while we are comparing them with brands that have been around for 50 years and more. 
 

moreover with the Chinese built Tesla’s that we will be getting, it seems quality is better than the Fremont ones. We shall see. But one thing for sure, I have seen 100s of problems being raised and then solved with a simple software update. The level which they listen to customer feedback is simply different from traditional car makers 

I agree with what you've raised about their service recovery and I have seen compliments on it too and I also agree that it's a green company, pun intended here.

This isn't my point, I was merely putting across that not everything can be resolved easily via a click or a service update as per your earlier post but I know they are trying what they can. One has to go in understanding this and if u have your eyes open with that expectation, all's good.

I wish u the best in enjoying your Tesla like many others already are. There are obviously many fault-free ones out there and I hope to get one too when the dust settles here. EVs are the future.

[Heartlander]

6 hours ago, velocity- said:

Well, I’m taking the bet and will be happy to report back. One must remember that they only started mass production in 2012, while we are comparing them with brands that have been around for 50 years and more. 
 

moreover with the Chinese built Tesla’s that we will be getting, it seems quality is better than the Fremont ones. We shall see. But one thing for sure, I have seen 100s of problems being raised and then solved with a simple software update. The level which they listen to customer feedback is simply different from traditional car makers 

Very curious on the highlighted portion you wrote. Your personal experience with Tesla? Thought the company has yet to even open a showroom here?

As for quality of finish, consumer willing to fork out $150k or more has plenty of options, definitely they will ask for something that other similar rides are offering. Imagine if Tesla cars interior quality is like Proton cars of yester-years, would anyone want to buy at this day? Consumer can be more forgiving given the facts but expectations would still be there lah.

[Vid]

7 hours ago, Zxcvb said:

Been following this China Tesla owner's vlog of his experience of owning a Model Y. They even have referral code to get 1500km free charge. Singapore got referral code also??  

Referral code supposed to work worldwide but Singapore probably hasn't started using it. I have my referral link if anyone interested to get the 1500km on Tesla supercharging network when it becomes available.

[Heartlander]

10 hours ago, Invigorated said:

As much as I love the Tesla interiors and exterior designs, and the value Tesla brings to the table to give the premium makes a run for the money, I can't agree with u that 'everything can be remotely controlled and diagnosed'.

There have been owners complaining of issues like rattling sounds that cannot be resolved, rear car doors not being able to open intermittently and presenting a safety hazard, fit and finish issues, screen failures, battery fires.. there are mostly hardware related but there are software issues like investigations into autopilot errors..

I'm certain Tesla will attempt to sort them out as much as they can during the warranty period but the costs for owners to do maintenance and replacement here still remains uncharted territory e.g. battery replacements, screen replacements. At least for established brands, u know where to look for cheap OEMs for now or 3rd party workshops but for Tesla, I don't think there are many on offer.

Tesla was and is still a tech company first, and it's trying to become an amazing car company. many of the other makes are established car companies trying to become like tech companies with robust manufacturing, servicing systems in place.

It remains to be seen when and how the perfect equilibrium would be achieved but I'll hesitate to say that 'help is simple, click a button in the app and they take care of everything', for now.. until they get here and done that.

It's still relatively untested here and maybe it's better not to assume ahead of us.

I like what the Tesla owner in a video posted earlier summarised what he thought of his purchase of the FSD - an investment. It is a concept still under development. You pay the prevailing price and get locked in, and enjoy all the incremental improvements that Tesla throw out along the way as it try to improve it. The bar starts low, can work on highway but not on city road yet  and not really fully self-drive as touted, but it will get there eventually. Very innovative way to do business, but customers must have tonnes of confidence to throw the money to buy it.

Some naysayers will say they hope this car will not shake up the car industry in a  big way like contributing to more cases of burning cars while charging or on the road as the cars are at heart something like bigger PMDs, can charge at home, and China-built. Hopefully not happen lah haha.

[Heartlander]

30 minutes ago, Heartlander said:

As for quality of finish, consumer willing to fork out $150k or more has plenty of options, definitely they will ask for something that other similar rides are offering. Imagine if Tesla cars interior quality is like Proton cars of yester-years, would anyone want to buy at this day? Consumer can be more forgiving given the facts but expectations would still be there lah.

The TW used car dealer commented in his review video that the car cost about 两百万 TWD but its interior material feels like costing only  六十到八十万 TWD. This is something potential buyers better be prepared to accept. Interior quality is something I value greatly as it is the human interface to the car.

[Volvobrick]

11 minutes ago, Heartlander said:

The TW used car dealer commented in his review video that the car cost about 两百万 TWD but its interior material feels like costing only  六十到八十万 TWD. This is something potential buyers better be prepared to accept. Interior quality is something I value greatly as it is the human interface to the car.

Heard before, Interior is for you, exterior is for others. You see and touch the interior 1 to 2 hr each day, while only glance at the exterior only for a few minutes. 

I am an internal beauty person. But only applicable to cars! 

Edited February 25, 2021 by Volvobrick

[inlinesix]

43 minutes ago, Heartlander said:

The TW used car dealer commented in his review video that the car cost about 两百万 TWD but its interior material feels like costing only  六十到八十万 TWD. This is something potential buyers better be prepared to accept. Interior quality is something I value greatly as it is the human interface to the car.

It is the lack of interior design with everything that moves into that screen.

A lot of carmakers is gradually moving in that direction.

I like button.  No button no talk.

[Calvin8808]

53 minutes ago, Volvobrick said:

Heard before, Interior is for you, exterior is for others. You see and touch the interior 1 to 2 hr each day, while only glance at the exterior only for a few minutes. 

I am an internal beauty person. But only applicable to cars! 

I'm more into inner beauty than external for female also but only applicable to clothing

[Lethalstrike]

With Tesla's current market cap (more than half of what the rest of the automakers combined although it can be argued its simply overvalued), I'm wondering if complains about build quality (interior & exterior panel gaps) will be still be valid in the near future or newer models. 

It's really a problem which can be solved by throwing money at it, isn't it? 

 

[inlinesix]

After watching this video, I have better understanding of Tesla Manufacturing Process.

 

[Wt_know]

Tesla is the new BMW/Merc/Audi?  

 

Edited February 25, 2021 by Wt_know

[velocity-]

4 hours ago, Invigorated said:

I agree with what you've raised about their service recovery and I have seen compliments on it too and I also agree that it's a green company, pun intended here.

This isn't my point, I was merely putting across that not everything can be resolved easily via a click or a service update as per your earlier post but I know they are trying what they can. One has to go in understanding this and if u have your eyes open with that expectation, all's good.

I wish u the best in enjoying your Tesla like many others already are. There are obviously many fault-free ones out there and I hope to get one too when the dust settles here. EVs are the future.

lets see. ill update here on my experience. super excited and hope to see more evs here in the near future.


 

[velocity-]

4 hours ago, Heartlander said:

Very curious on the highlighted portion you wrote. Your personal experience with Tesla? Thought the company has yet to even open a showroom here?

As for quality of finish, consumer willing to fork out $150k or more has plenty of options, definitely they will ask for something that other similar rides are offering. Imagine if Tesla cars interior quality is like Proton cars of yester-years, would anyone want to buy at this day? Consumer can be more forgiving given the facts but expectations would still be there lah.

I have friends overseas who bought the first model S es and model 3s in 2019. so far their experience is great. when there is an error, you press the report button in the help and they will try to diagnose the car over the air, if really needed a service tech is sent down or you go down to a service centre. Also, i read the forums quite a bit and it seems every two to three weeks there is a software update that adds new features (camp mode, sentry mode, dog mode, full visualising data etc) and bug fixes. Yes there are issues with the fit and finish of the earlier cars but it seems the mass produced ones in china have much less issues. 

i also honestly dont get why people talk about the interior. personally from all the model s es and 3s that i have been inside, the cabin is generally has a lot LESS hard feeling plastics than the equivalent g20, w205, b9. If we compare it to the the f80, b8.5 and others, the tesla is defintely better. my only complain is that the trunk plastic trimming on the model 3 can be a little cheap. honestly i think people mistake the minimalist interior with inferior interior quality. when i drove the model 3, i was impressed with the vegan leather seats. they were a lot more comfy than g20 or w205 seats. every surface that u can touch from the driver seats seem to be more well appointed than bmw or mercedes competitors. there is a lot less hard feeling plastic surfaces to touch. the vegan leather seats also feel nappa like and over time they wont crease like real leather and are easy to clean, simply wipe with a damp cloth. 

to me, it feels well built, soft to touch and simple everywhere. i guess if u r the sort that likes fancy ambient lightings, many different screens and buttons everywhere along with complex shapes, yes it might feel inferior to you. but when i actually saw and drove model 3, the simplicity makes u focus a lot more on driving and no distraction like bright ambient lights from all over the dash board and doors and everything is intuitive thru voice control or the big screen. its like a really nice quiet Scandinavian light wood lodge that is fun to drive.

comparing it to proton is definitely off lah. at 150k, the 1 series defintiely feels cheaper than a model 3 interior to me at least, harrier and camry (borneo cars) are 160-170k and the interior surely doesnt feel as good as tesla. g20 and w205 subjective but like i said i feel tesla has a lot less hard plastic surfaces on the inside. what other cars at 150k range would you cross shop with tesla that has a better interior quality?