Jamesc Hypersonic October 24, 2016 Share October 24, 2016 U call center manager is it? Haha I kaypoh manager. ↡ Advertisement Link to post Share on other sites More sharing options...
Jamesc Hypersonic October 24, 2016 Share October 24, 2016 What if all your so called competitors also move their call centres to IN and PH? Btw, has anyone called booking.com and spoken to their customer service before? How is it? I ask because I find their setup quite special. They have a regional CS office here in Singapore. Not only do they base it in an extremely expensive place (MBFC) but they also hire "locals". For e.g., they have PH staff to answer calls from PH, Jap staff to answer calls from JP and all this is done from Singapore... Source: my own 2 eyes. Then your competitors will lose customers and if your local call centre outperforms them then you will expand your customer base and increase market share. Link to post Share on other sites More sharing options...
Jamesc Hypersonic October 24, 2016 Share October 24, 2016 I am not so sure a Starhub customer service can ask their customers to use Google's DN Server. Isn't that like Comfort taxi driver asking someone to call Trans cab for a booking? Link to post Share on other sites More sharing options...
FourZero Hypersonic October 24, 2016 Share October 24, 2016 yeah ... the only reason i stay with starhub is because of starhub tv + internet = 1 package (look for the cheapest promo) ... lol Me too 1 Link to post Share on other sites More sharing options...
Coltplussport Turbocharged October 24, 2016 Share October 24, 2016 Starhub network kaput again right now!!! WTF!!! 3 Link to post Share on other sites More sharing options...
Bacteria83 Turbocharged October 24, 2016 Share October 24, 2016 (edited) Im also facing lagging issue. Getting similar to mrt liao. Just that this is worse no FREE SHUTTLE BUS! Edited October 24, 2016 by Bacteria83 3 Link to post Share on other sites More sharing options...
Kb27 Supersonic October 24, 2016 Share October 24, 2016 I am not so sure a Starhub customer service can ask their customers to use Google's DN Server. Isn't that like Comfort taxi driver asking someone to call Trans cab for a booking? No, they shouldn't. Actually they should have a DNS server farm. If one is down, use the others. In a PC, there's a configuration for primary and secondary DNS, that's what the redundancy is for. Apparently, SH didn't do it well. 1 Link to post Share on other sites More sharing options...
Wt_know Hypersonic October 24, 2016 Share October 24, 2016 (edited) just use google dns or other dns server in spore la Edited October 24, 2016 by Wt_know 1 Link to post Share on other sites More sharing options...
Yeobt Supercharged October 24, 2016 Share October 24, 2016 yes, just for your record, SH is lagging now. 2 Link to post Share on other sites More sharing options...
Fcw75 Hypersonic October 24, 2016 Share October 24, 2016 I have no problem leh, I am at Eunos area. 1 Link to post Share on other sites More sharing options...
Ahgong Supercharged October 25, 2016 Share October 25, 2016 Starhub network kaput again right now!!! WTF!!! no wonder last nite die also cannot get to the net. up and down, up and down... only this morning then i realised it was a network outtage that affected my area as well. 1 Link to post Share on other sites More sharing options...
Jman888 Moderator October 25, 2016 Share October 25, 2016 funny that it only happen after 10pm on both nights 1 Link to post Share on other sites More sharing options...
Lala81 Hypersonic October 25, 2016 Share October 25, 2016 Looks like starhub is on a bad streak. 2 Link to post Share on other sites More sharing options...
Adrianli Hypersonic October 25, 2016 Share October 25, 2016 Was watch starhub tv during that timing, no problem leh. Catching up on the last episode of Celebrity Car Wars. Anyone watching this show? 1 Link to post Share on other sites More sharing options...
Jamesc Hypersonic October 25, 2016 Share October 25, 2016 Starhub please faster go and fix the problem lah. They only know how to block the prawn sites. Fix the DN server don't know how. Good at the useless things. Useless at the good things. 1 Link to post Share on other sites More sharing options...
Jman888 Moderator October 25, 2016 Share October 25, 2016 Was watch starhub tv during that timing, no problem leh. Catching up on the last episode of Celebrity Car Wars. Anyone watching this show? it was only the internet service disrupted, hub tv was ok. Link to post Share on other sites More sharing options...
Jamesc Hypersonic October 25, 2016 Share October 25, 2016 funny that it only happen after 10pm on both nights The person went home and didn't operate the machine? Link to post Share on other sites More sharing options...
Wt_know Hypersonic October 25, 2016 Share October 25, 2016 (edited) you can choose to surf prawn net or go to sleep and make babies off day watch drama tweet ... Edited October 25, 2016 by Wt_know ↡ Advertisement Link to post Share on other sites More sharing options...
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