Better router or wifi extender

[Jman888]

thinking of switching to TP link M9 plus (pending for 12.12), although X20 is kinda better, I also scare many home devices cannot connect to wifi 6.

[Mustank]

Heng got learn wired access point from internet 

[Si4dr]

My Singtel broadband 1Gbps contract expired and was offer recontract with Mesh extender.

My AC plus router already 4yrs old so not sure it can connect to the extender.

(my kids complain sometimes slow & signal weak)

I also have Singtel TV box. Last time did try replace the AC plus router with other brand but the TV box somehow cannot connect to it(suppose to auto connect)

Called tech support hotline they reboot bla-bla-bla still cannot. Change new TV box also can't connect.

 

Any bro can advise or have face same issue??

[Volvobrick]

3 minutes ago, Si4dr said:

My Singtel broadband 1Gbps contract expired and was offer recontract with Mesh extender.

My AC plus router already 4yrs old so not sure it can connect to the extender.

(my kids complain sometimes slow & signal weak)

I also have Singtel TV box. Last time did try replace the AC plus router with other brand but the TV box somehow cannot connect to it(suppose to auto connect)

Called tech support hotline they reboot bla-bla-bla still cannot. Change new TV box also can't connect.

 

Any bro can advise or have face same issue??

Related to recontacting. I emailed Stinkhell to complain they gave me wrong item. The contract also stated wrongly, ie WiFi 6 Router instead of WiFi 6 Mesh Extender. Their customer service called me and kept insisting it is correct since WiFi 6 appeared in the description and what I collected was an extender! After a while of arguing (I asked her to see their own promotion page) , she then said it's WiFi 6, and my old network won't be able to use the WiFi 6 extender anyway even if they gave me. Really WTF!

Told them to email me if they insist both are the same thing so that I can post for the whole world to laugh. 

So take note if you want the router, no need to sign up for the more expensive package. Sign for the cheaper Mesh Extender package and you will get the router! 

 

[Lala81]

Actually seems like singtel is quite cao kuan leh. 

Just change over lah. Not say singtel fibre is as tok gong as their 4G/5G service.

I move house, using non-m1 issued router cannot connect to the fibre, the CSO just help me as per normal. But if u got singtel tv box, then maybe another level of complexity...

Edited December 15, 2022 by Lala81

[Stratovarius]

18 minutes ago, Volvobrick said:

Related to recontacting. I emailed Stinkhell to complain they gave me wrong item. The contract also stated wrongly, ie WiFi 6 Router instead of WiFi 6 Mesh Extender. Their customer service called me and kept insisting it is correct since WiFi 6 appeared in the description and what I collected was an extender! After a while of arguing (I asked her to see their own promotion page) , she then said it's WiFi 6, and my old network won't be able to use the WiFi 6 extender anyway even if they gave me. Really WTF!

Told them to email me if they insist both are the same thing so that I can post for the whole world to laugh. 

So take note if you want the router, no need to sign up for the more expensive package. Sign for the cheaper Mesh Extender package and you will get the router! 

 

Maybe no point now but i always recontract w/o and router tie in bs. Buy your own mesh router is the best since those they give are usually quite crappy. 

Just keep on complaining to the higher ups and it might help since this is technically a misleading advertisement. But make sure you read all the fine prints before you shoot. lol.

ST has disappointed me many years ago and i have no regrets going to SH and circles for home and mobile service.  

[RadX]

34 minutes ago, Volvobrick said:

Related to recontacting. I emailed Stinkhell to complain they gave me wrong item. The contract also stated wrongly, ie WiFi 6 Router instead of WiFi 6 Mesh Extender. Their customer service called me and kept insisting it is correct since WiFi 6 appeared in the description and what I collected was an extender! After a while of arguing (I asked her to see their own promotion page) , she then said it's WiFi 6, and my old network won't be able to use the WiFi 6 extender anyway even if they gave me. Really WTF!

Told them to email me if they insist both are the same thing so that I can post for the whole world to laugh. 

So take note if you want the router, no need to sign up for the more expensive package. Sign for the cheaper Mesh Extender package and you will get the router! 

 

That’s why I gave up on stinkytel 12 yrs ago

 

the worst telco imo

[Jamesc]

No money to upgrade to WiFi 6 no problems with connectivity.

Rich man problems.

[Jman888]

45 minutes ago, Si4dr said:

My Singtel broadband 1Gbps contract expired and was offer recontract with Mesh extender.

My AC plus router already 4yrs old so not sure it can connect to the extender.

(my kids complain sometimes slow & signal weak)

I also have Singtel TV box. Last time did try replace the AC plus router with other brand but the TV box somehow cannot connect to it(suppose to auto connect)

Called tech support hotline they reboot bla-bla-bla still cannot. Change new TV box also can't connect.

 

Any bro can advise or have face same issue??

you can try to connect  the tv box to the optical network router instead of the wifi router (see tv box 1).

[inlinesix]

Despite being out of contract with SH, I still get reasonable service from SH.

Home ONT down.  I called SH numerous times to set an appointment for a service person.

The person came and change the bloody plug for free.

Next time, if ONT is down, go to Sim Lim and buy a new one plug.

Edited December 15, 2022 by inlinesix

[kermitfm]

Singtel and all the other ISPs are broadband and fibre service provider. This is their key products. The customer end equipment like routers, extenders etc are just add-on to provide convenience as a one stop shop for the non-IT savvy customers but is not their strength. If your set-up is a 'standard' setup then their promos will probably suit your needs. The standard configuration is probably 80 to 90% or more of their installations. If you have more complex network, switches, NAS, multiple rooms, then you are better off doing your doing it on your own research or seeking the advise of a good network consultant. I find the ISP support staff not very good and cannot help. They will give you standard response like switch on and off the devices, reconnect the cables, etc.

I configured my own home network and use my own routers and mesh extenders. Not the ones provided by ISPs because either what they give is no good or if good, more expensive that what from Sim Lim. 

[Si4dr]

@Lala81 Yup thinking of switching but hesitate after try out other brand router can't connect Singtel TV box.

Will try out Jman method tonight, if it works will ask Singtel fly kite 

[Jamesc]

I always use routers provided by the ISP.

Just not the ISP I am contracted with.

So many people recontract and get a new router and sell on Carol's Hell

I got this for my MIL's place only paid $12 for it.

The owner said he got it 8 years ago and I said I don't mind its just for my MIL.

MIL loves it she says it doesn't look like a giant spider.

[Jamesc]

Xmas I am getting MIL a better one!

Nice hor! I paid $500 for.

I know its pricey but only the best for my MIL.

[inlinesix]

13 minutes ago, Si4dr said:

@Lala81 Yup thinking of switching but hesitate after try out other brand router can't connect Singtel TV box.

Will try out Jman method tonight, if it works will ask Singtel fly kite 

Dropped that TV box lo

😂

[Si4dr]

8 minutes ago, Jamesc said:

I always use routers provided by the ISP.

Just not the ISP I am contracted with.

So many people recontract and get a new router and sell on Carol's Hell

I got this for my MIL's place only paid $12 for it.

The owner said he got it 8 years ago and I said I don't mind its just for my MIL.

MIL loves it she says it doesn't look like a giant spider.

I got this one too. Sell u huat!huat!huat! $8.88 ai mai(CNY coming u know)?

[Si4dr]

@inlinesix  still got contract.. 😞

[Jamesc]

1 minute ago, Si4dr said:

I got this one too. Sell u huat!huat!huat! $8.88 ai mai(CNY coming u know)?

I am getting MIL a new one for Xmas

She hates spiders!