Warranty void if dun service by Agent - True?

[Yahgo22]

A fren who just bought an Opel not long ago was told by her Salesman that

 

if she doesn't send her car to Opel for servicing, her warranty will be void.

 

Is that such a cond?

Edited March 10, 2012 by Yahgo22

[QQDreamer]

A fren who just bought an Opel not long ago was told by her Salesman that

 

if she doesn't send her car to Opel for servicing, her warranty will be void.

 

Is that such a cond?

 

probably the first 3 service let them do la.. but for conti cars u need to see any good worshop can handle it or not. not all workshop can do conti cars.

[Kanchelsk]

happen to me when i go back C&C to claim warranty... after much negotiation.. they repair my brake only if i do 1 servicing with them...

[Yahgo22]

happen to me when i go back C&C to claim warranty... after much negotiation.. they repair my brake only if i do 1 servicing with them...

 

 

 

Do all agents have such rulings?

[Vid]

Do all agents have such rulings?

 

Yes

[QQDreamer]

as i said.. do the first 3. after the 3 go outside and do.

[VellfireS]

A fren who just bought an Opel not long ago was told by her Salesman that

 

if she doesn't send her car to Opel for servicing, her warranty will be void.

 

Is that such a cond?

If you have a Nokia phone , and it got 1 year warranty.. After 8 months it spoilt.. Will you send to Nokia Centre or normal hp shop? [rolleyes]

[Felipe]

Some agents r ok if u at least do some servicing with them. It differs from agent to agent

[macrosszero]

Check the terms and conditions of the manufacturer's warranty, which should be in your owner's manual.

[Wt_know]

pretty standard la ...

what does AD means? authorised dealer

if warranty is claimed thru authorised dealer of course they will enforce the service to be done by AD la

 

if you go xyz workshop and JB Ah Seng Motors to service your car and if they spoil some parts, if you are AD ... do you give warranty?

Edited March 10, 2012 by Wt_know

[Bystander50]

A fren who just bought an Opel not long ago was told by her Salesman that

 

if she doesn't send her car to Opel for servicing, her warranty will be void.

 

Is that such a cond?

 

C&C has such a rule for Mit cars.

But I believe the new Lemon Law can be used to counter that.

 

[Escksu]

A fren who just bought an Opel not long ago was told by her Salesman that

 

if she doesn't send her car to Opel for servicing, her warranty will be void.

 

Is that such a cond?

 

Yes, many agents have such conditions. If not serviced by them, warranty void.

[Yuan]

Check the terms and conditions of the manufacturer's warranty, which should be in your owner's manual.

 

Agreed. These information are stated in the manual.

[Happily1986]

If you have a Nokia phone , and it got 1 year warranty.. After 8 months it spoilt.. Will you send to Nokia Centre or normal hp shop? [rolleyes]

 

begging the question.

[Vinceng]

C&C is very sticky about servicing with them during the warranty. If you sign up the 2 year package, comprising 4 servicing to be a carrried once every 6 months, which is not worth for a person who drives only 10,000km annually.

 

1. The Cycle & Carriage Kia Care Service Plan (2-year/40,000 km) and accompanied benefits and privileges shall be valid for a period of two years or 40,000 km in mileage, whichever comes first, effective from the date of first utilisation of the Kia Care Service Plan for any Kia vehicles provided that: A) The Kia vehicle was purchased from Cycle & Carriage Kia Pte Ltd (“Cycle & Carriage”) or Cycle & Carriage Fulco Motor Dealer Pte Ltd. B) Cycle & Carriage has received full payment for the Kia Care Service Plan purchased for the vehicle. 2. The service scope of Kia Care Service Plan shall only cover two (2) Lubrication Service, one (1) Maintenance Service and one (1) Major Service, excluding optional items, in accordance with the Cycle & Carriage Kia Service Menu. 3. Any payment received for Kia Care Service Plan is only refundable or transferable in the event of a change in vehicle ownership or the vehicle is deregistered. The amount refunded will be based on the remaining unutilised service visits (not including GST). Any amount paid using service credits for Kia Care Service Plan is strictly non-refundable. The Kia Care Service Plan shall not under any circumstances whatsoever, be transferable from one vehicle to another. A nominal administrative fee will be charged to process the refund request. 4. The prices for the Kia Care Service Plan shall only cover the service and maintenance work under the Kia Care Service Plan (as amended from time to time) and the cost and charges incurred for any replacement parts or additional service or repair work performed on the vehicles shall be charged to and payable by the customer separately. 5. All services and maintenance works to be performed by Cycle & Carriage under the Kia Care Service Plan shall be in accordance to the manufacturer’s requirements, specifications and schedules. The customer must ensure that the vehicle is sent to Cycle & Carriage’s Kia Customer Service Centre for regular servicing and maintenance under the Kia Care Service Plan at the prescribed servicing intervals of 10,000 km or 6 months, whichever comes first. The scope of work and replacement parts for the vehicle shall vary from one (1) Kia Care Service Plan to another. 6. Cycle & Carriage reserves the right to terminate the Kia Care Service Plan for any vehicle with immediate effect by written notice to the customer without any refund of payment to the customer in the event of one or all of the following: A) Where the customer neglects or does not adhere or comply with the prescribed servicing intervals stipulated for the vehicle, whether or not this leads to any deterioration or affects the vehicle’s operating condition in any way whatsoever; and/or B) Where Cycle & Carriage discovers that the customer has, whether directly or indirectly, misrepresented to Cycle & Carriage about the condition of the vehicle or the vehicle components and/or the vehicle had at any time during the Kia Care Service Plan or prior thereto from the date of purchase of the vehicle, been serviced or repaired by any service centres other than Cycle & Carriage’s Kia Customer Service Centres. 7. 15% discount on Kia parts is only valid for Kia parts replacement carried out at Cycle & Carriage’s Kia Customer Service Centre and is not valid for batteries and accessories (e.g. tyres, rims, radio, body kit, upholstery, etc), body & paint work (e.g. accident/insurance repair, body work and respray job) and other promotional items and packages. 8. Complimentary 24-hour On-the-Road Assistance under Kia Care Service Plan shall only cover the cost of breakdown attendance fee and towing charges (within Singapore). Not Including tyre change and accident cases. All other fees and charges incurred shall be payable by the customer. 9. Complimentary Pre-Holiday Inspection is valid once a year and shall be carried out at Cycle & Carriage Kia Service Centre, and it is strictly non-refundable nor transferable. 10.Free unlimited tyre patching during the validity period of Kia Care Service Plan. Any termination hereunder shall be without prejudice to other rights or remedies that Cycle & Carriage may have, at law or under agreement, prior to or consequent upon such termination. T

[Ender]

 The customer must ensure that the vehicle is sent to Cycle & Carriage’s Kia Customer Service Centre for regular servicing and maintenance under the Kia Care Service Plan at the prescribed servicing intervals of 10,000 km or 6 months, whichever comes first. 

Nissan's package is not so strict on this. You can follow whichever comes last... I service at 10,000 +km which is usually after 6 months or more.