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Grab/Ryde issues and charges

Yamapi

By Yamapi,
in Lite & EZ

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Yewheng

Yewheng

Twincharged

During morning peak hours in my area, it seems like uber fare is cheaper than grab. So next time no more uber, either have to pay more or take lesser PHV.

Let's see how it play out as in 2 wks time grab will be flooded with drivers due to bulk of it will be transferred from uber.

 

When a lot more drivers and of coz riders will also increase, but we really do not know how it will plan out until that day. Maybe the fare will be lower due to supply more then demand?

 

Anyway I will plan to drive uber till last day before switching to grab. Minwhile those riders enjoy with uber in singapore before it is gone officially in 2 wks time.

You just answered your own question. This, itself, is creating a monopoly. [:p]

 

The fact that regional watchdogs feels that this deal warrants further investigation is already a good start. Going by your example of a company closing down, this example effectively imply there is no such thing as a monopoly in this world. Because this situation happens all the time all over the world.

 

To each and his own... :a-good:

 

http://news.abs-cbn.com/business/03/26/18/competition-watchdog-not-yet-notified-on-grab-uber-deal

 

https://www.channelnewsasia.com/news/business/grab-uber-deal-competition-watchdog-not-notified-10077256

Have to wait abit.. See who dares to jump in and compete with grab. Remember sixnc? Now no sound no picture. Gojiak? Ryde? Lyft (no possible though).

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Yewheng

Yewheng

Twincharged
(edited)

I suppose all PHV are required to assist pax who need assistance (eg. Wheelchair , etc...). This was clearly spelt out in the PDVL course. So I think grab assist would not be necessary. Last week I had 2 Justgrab trips with wheelchair pax and helper.

 

Most grab pax with kids are not aware or didn't book grab family. I personally do not like the mifold design, and bought 2 of those conventional booster seats. I explained to pax that grab allow S$2/booster seat. There was 1 trip that the parent insisted no need (other grab drivers also never say must use booster seat, additional charge arh?). I waived the S$2 charge, otherwise have to cancel the job.

Yaz but grab pets and grab carseats is super relevant in singapore Market. This is due to there are many riders already get used to uber pets and uber carseats already. When it's gone in 2 wks time. These riders how? Edited by Yewheng
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Watwheels

Watwheels

Supersonic

A lot of chatter on Grab buying Uber.

 

https://www.channelnewsasia.com/news/singapore/grab-uber-merger-drivers-incentives-lion-city-rental-10078104

 

 

SINGAPORE: Hot on the (w)heels of Grab’s acquisition of Uber in Southeast Asia, many drivers are raising questions about the way forward with Grab becoming the biggest player in the local ride-sharing industry.

While agencies such as the Land Transport Authority (LTA) and Competition Commission of Singapore (CCS) are ironing out the details and studying the impact of the deal, some drivers have expressed concern about their car rental contracts and incentives.   

CAR RENTAL CONTRACTS UNCERTAIN

Mr Mervyn Tan, an admin for a 28,000-strong Facebook group for Uber and Grab users, said he has seen a flurry of posts in the group with many drivers asking about their existing contracts with Uber’s car rental partner Lion City Rental since news broke on Monday morning (Mar 26).

“Their number one worry above everything else is money. Everything related to money is what they worry about. Will they have a job after Apr 8? Are they able to get out of the contract?” said Mr Tan.

On top of these questions, Mr Tan said that there are some drivers who may be stuck with a rented car and unable to join Grab because they were previously blacklisted.

“For previous drivers under Grab who were terminated by Grab for whatever reason, they are not entertaining any applications from them. This was told to me by one of the drivers,” Mr Tan said.

Uber driver Ian Liow is among those who are renting their cars from Lion City Rental, which stipulates in its rental contracts that drivers cannot use the car for private-hire services on platforms other than Uber.

“But with Uber selling off its entire operations to Grab, legally wise, does it mean that any hirer who has a contract with Lion City Rental can therefore drive for Grab officially and legally? Uber and Lion City Rental have to come out to put the record straight,” Mr Liow said.

Lion City Rental posted that it is “closed until further notice” on Facebook and has reached out to hirers through SMS saying that it will contact them in the coming days.

 

“Since they have already taken the initiative to send out an SMS saying that they will initiate contact, we will see what they say. Clearly they have the obligation to answer to their hirers, especially those with contracts,” Mr Liow said.

Member of Parliament Ang Hin Kee, who is also an executive adviser to the National Taxi Association, said that he is aware of these concerns.

In a Facebook post, he said that “both the NTA and the National Private Hire Vehicles Association have shared drivers’ concerns with LTA and the CCS”.

 

INCENTIVES MAY NOT BE AS ATTRACTIVE

Another concern worrying drivers is whether the current incentives would continue after the merger. Currently, both companies have different reward systems to incentivize hirers in their fleet to ply the streets.

“Uber’s side has Uber’s way of paying the drivers in terms of incentives, Grab also has their own way of paying incentives. If these two merge together right now, I’m not sure how the incentives are going affect us,” said a driver who goes by Mr Lim.

“And because there will be more drivers now driving for Grab, they probably will reduce the incentive payment for every driver. So that may affect our total earnings going forward,” he added.

NO CHOICE BUT TO JOIN

Some drivers have lamented that they are left with no choice but join Grab. One driver who gave his name as Abu said that the two companies could have merged but kept both apps.

“I have to follow the crowd, no choice. The corporations can merge and they could have kept the apps as they are. This would be a friendlier solution for both riders and drivers, keeping things as per normal but as one company,” said Mr Abu.

“When the rumours were going around, my expectation was that Uber would remain as Uber the app,” he said.

Those with the taxi driver's vocational licence might have the option of joining the taxi fleet but some drivers said they will not go back because of the high rental costs compared to those offered by Grab’s partner rental companies.

Full-time Uber driver Timothy Lee, who also has the taxi vocational licence, said: “The ComfortDelGro app has fewer requests compared to Uber. How am I going to cover rental costs? It’ll be a vicious cycle again.”

Other drivers have also said that the two-week transitional period until Apr 8 is insufficient for Uber drivers to register themselves with Grab. New Grab drivers will have to undergo a 30-minute online training video and quiz, and wait for at least five working days for the company to process their registration.

New drivers will also have to learn how to use the Grab app.

“For example, the Uber app doesn’t require us to manually key in ERP charges but the Grab app does. If you forget or don’t know how to do this, the drivers will end up paying for this extra charge,” a driver who goes by Shankar said.

“This is something that’s clearly not very transparent or ethical on Uber’s side. I’m quite disappointed with them on this matter. They should have at least given more notice, like a three months’ notice which is more reasonable. There are so many issues to iron out,” Mr Liow said.

Source: CNA/fs
Read more at https://www.channelnewsasia.com/news/singapore/grab-uber-merger-drivers-incentives-lion-city-rental-10078104

 

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Banz86

Banz86

5th Gear

I find that Uber is generally cheaper than grab, especially if you're going longer distances. I stay in the west and usually if I'm going to the airport, Uber is definitely 5 to 10% cheaper.

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13177

13177

Hypersonic

Thanks for the link, the promo code is working. Lol.

I find that Uber is generally cheaper than grab, especially if you're going longer distances. I stay in the west and usually if I'm going to the airport, Uber is definitely 5 to 10% cheaper.

I agreed on this, many times uber really seems to be cheaper as compared with grab.

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Opel17

Opel17

6th Gear

Yaz but grab pets and grab carseats is super relevant in singapore Market. This is due to there are many riders already get used to uber pets and uber carseats already. When it's gone in 2 wks time. These riders how?

Fully agree with you. It seem that Uber riders are a different breed from others. They know that they have to book UberSeat if they have kid with them.

Hopefully the transition would be smooth for all drivers and riders. 

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inlinesix

inlinesix

Hypersonic
(edited)

i thought that uber with more $$ will win the war.

 

instead they lose [;)]

SoftBank is shareholder of both Uber and Grab.

 

SoftBank will not let both burn $$$$

Edited by Davidtch
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Beregond

Beregond

Supersonic

it seem comfort is the biggest loser?

 

“ComfortDelgro is the biggest loser from this,” said Dr Lee, citing the S$642 million alliance between the taxi giant and Uber struck just three months ago, in which ComfortDelGro would acquire a 51 per cent stake in Uber's Lion City Holdings. 
Read more at https://www.channelnewsasia.com/news/business/grab-uber-takeover-operations-winners-losers-10078020

 

https://www.channelnewsasia.com/news/business/grab-uber-takeover-operations-winners-losers-10078020?cid=FBcna

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RogerNg_185295

RogerNg_185295

6th Gear
(edited)

it seem comfort is the biggest loser?

 

âComfortDelgro is the biggest loser from this,â said Dr Lee, citing the S$642 million alliance between the taxi giant and Uber struck just three months ago, in which ComfortDelGro would acquire a 51 per cent stake in Uber's Lion City Holdings.

Read more at https://www.channelnewsasia.com/news/business/grab-uber-takeover-operations-winners-losers-10078020

 

https://www.channelnewsasia.com/news/business/grab-uber-takeover-operations-winners-losers-10078020?cid=FBcna

Guess they have to move on ....deal already done. Will there be blame or is it a no blame culture in the company? Only insiders know better Edited by RogerNg_185295
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Leo72

Leo72

6th Gear

Guess they have to move on ....deal already done. Will there be blame or is it a no blame culture in the company? Only insiders know better

Also the sales is SEA Uber Business not just Uber Singapore. Unless all the countries involve all are against the sales.

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RogerNg_185295

RogerNg_185295

6th Gear

I read the Lion City rental is not part of the sale to Grab. 

Also the sales is SEA Uber Business not just Uber Singapore. Unless all the countries involve all are against the sales.

 

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Count-Bracula

Count-Bracula

Twincharged

it seem comfort is the biggest loser?

 

“ComfortDelgro is the biggest loser from this,” said Dr Lee, citing the S$642 million alliance between the taxi giant and Uber struck just three months ago, in which ComfortDelGro would acquire a 51 per cent stake in Uber's Lion City Holdings. 

Read more at https://www.channelnewsasia.com/news/business/grab-uber-takeover-operations-winners-losers-10078020

 

https://www.channelnewsasia.com/news/business/grab-uber-takeover-operations-winners-losers-10078020?cid=FBcna

 

"51 per cent stake in Uber's Lion City Holdings"

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