Do NOT Call Registry

[Ender]

Seems like the banks and insurances company can still disturb us if we are existing customer even though we register with DNC. Apart from property, they are the main part of the nuisance call that I received.

 

 

http://news.asiaone.com/news/singapore/new-advisory-guidelines-issued-do-not-call-registr

 

 

 

 

New advisory guidelines issued for Do-Not-Call registry

 

 

AsiaOne

 

Thursday, Dec 26, 2013

 

SINGAPORE - Organisations and consumers can now refer to a set of advisory guidelines to better understand the requirements of the Do Not Call (DNC) Registry.

Through explanations and examples of how the DNC provisions may apply in different scenarios, the guidelines will cover key issues such as the concept of obtaining clear and unambiguous consent for telemarketing, what businesses can do to obtain such consent, as well as requirements for telemarketing messages to include identification and contact information.

"The advisory guidelines will help organisations in understanding and complying with the requirements of the provisions relating to the DNC Registry, when the provisions come into force on 2 January 2014," said Mr Leong Keng Thai, Chairman of the Personal Data Protection Commission (PDPC).For example, the guidelines illustrate how businesses may identify themselves and provide details on how recipients can contact them in a telemarketing message.

Under the guidelines, there is also a new exemption order that lets organisations send text or fax messages on related products and services to those with whom they have an ongoing relationship.

They can do so without the need to check the DNC Registry.

A bank or credit card company, for example, will be able to send its existing credit card holders telemarketing messages about related services, such as a rewards programme for credit card holders.

As the exemption order does not apply to voice calls, organisations will still be required to check against the DNC Registry before making telemarketing calls to promote related products and services.

PDPC said it recognises that consumers, notwithstanding their registration with DNC Registry, may wish to continue receiving such information in a minimally intrusive manner, via text or fax messages.

The move comes after PDPC also received feedback from organisations on their customers' expectation for such messages to be sent.

Without this exemption, individuals may miss such messages if they are registered with the DNC Registry, and if the organisation, which they have an ongoing relationship with, did not obtain clear consent to send telemarketing messages to their telephone numbers.

However, organisations have to provide information in their messages on how consumers can opt out of such messages, and allow consumers to opt out using the same medium by which the message is received.

Upon receiving an individual's opt-out request, organisations must stop sending such messages to that individual within a specified timeframe, PDPC said.

"The exemption order provides greater flexibility for organisations to serve their customers in a minimally intrusive manner, and the DNC Registry advisory guidelines aim to help them along with respect to telemarketing," said Mr Leong.

Full details of the DNC Registry advisory guidelines, including information about the exemption order, can be found on www.pdpc.gov.sg/resources/advisory-guidelines.

[email protected]

 

 

Edited December 26, 2013 by Ender

[Mockngbrd]

DNC might as well scrap liao.

[Othello]

What's the FARKING point then ?!??! waste of tax payers' money again ....

[Ladykillerz]

money diggers and useless leaders.

curse those who spam!

more and more like prata rulez!

[Ben5266]

"The move comes after PDPC also received feedback from organisations on their customers' expectation for such messages to be sent."

 

Ya... PDPC is just a big wayang.....

[RH1667]

PDPC said it recognises that consumers, notwithstanding their registration with DNC Registry, may wish to continue receiving such information in a minimally intrusive manner, via text or fax messages.

 

 

Don't they know there is something call opt-in?

Those who want to receive promotional SMS should opt-in, and not expect people to opt-out !!

 

[Ender]

Can't they design the DNC registry machiam like firewall setting where we can not only block out callers, but also add it exceptions to bypass the DNC registry?

[Ben5266]

Can't they design the DNC registry machiam like firewall setting where we can not only block out callers, but also add it exceptions to bypass the DNC registry?

"Under the guidelines, there is also a new exemption order that lets organisations send text or fax messages on related products and services to those with whom they have an ongoing relationship.

They can do so without the need to check the DNC Registry."

This is what we are complaining right now.

The only thing DNC does is to stop DBS from selling our info to TrueYoga... for example.

Big company owned by Temxxxx will not be affected much.

Small startup kena badly.

[Mcf777]

I had received sms from Maybank asking me to opt in (or reply their sms) if i want to continue to recive sms promotion notification

[Celicar]

Precision Drill Parade Commander (PDPC) is in charge, what you expect.

 

Of course sooner or later will have

Ke Belakang PuuuuuuuuuuuuuuuuuuuuuuuuSING!!!!

Edited December 26, 2013 by Celicar

[Kusje]

 

"Under the guidelines, there is also a new exemption order that lets organisations send text or fax messages on related products and services to those with whom they have an ongoing relationship.

They can do so without the need to check the DNC Registry."

This is what we are complaining right now.

The only thing DNC does is to stop DBS from selling our info to TrueYoga... for example.

Big company owned by Temxxxx will not be affected much.

Small startup kena badly.

 

 

This will all boil down to how "related products and services" are defined. If I have a DBS credit card and they SMS me about a discount for DBS credit card at NTUC - fine, I can take that. But if they start to SMS me about their home/personal loans then I think that's gone too far - Just because I have your credit card doesn't mean I also want to receive nonsense about loans from you.

[Atonchia]

What's the FARKING point then ?!??! waste of tax payers' money again ....

Like spending millions to rename Esplanade as Esplanade.

[Atonchia]

Can't they design the DNC registry machiam like firewall setting where we can not only block out callers, but also add it exceptions to bypass the DNC registry?

Can.....

Later they say need special infrastructure, cost billions, but they subsidised, we only need to pay a nominal service fee of $365 pa to block out calls.

Then say we should be grateful they absorb the higher cost.

[Qpik]

After registering, I got more spam from property agents, insurance....

 

Does anyone know if prepaid no receive spam??

[Othello]

Like spending millions to rename Esplanade as Esplanade.

 

you forgot the naming of

 

1. Budget Terminal -> Budget Terminal

2. Marina Bay Financial Centre --> Marina Bay Financial Centre

 

bunch of wussies !!! 2016

[Celicar]

Also have. I usually receive very little but with the implementation date drawing nearer suddenly there is this whole wave of it. Think they are trying to build their own database of numbers not to text to, if you reply unsubscibe.

 

The exception confirms to me that this initiative is nothing short of a disaster. Then again, the name of the registry should have been a dead giveaway, its the Do Not Call Registry, not the Do Not Text Registry.

 

It really is the gov and businesses on one side and consumers on the other side. Consumers really have to look after ourselves, depend on the powers that be can forget it, we now can see what businesses lobbying the authorities can result in. Consumers are steamrolled once again. Just so it is insulting, they throw in a bullsh!t reason for good measure.

 

The whole situation just stinks to the high heavens.

After registering, I got more spam from property agents, insurance....

 

Does anyone know if prepaid no receive spam??

 

[Atonchia]

Also have. I usually receive very little but with the implementation date drawing nearer suddenly there is this whole wave of it. Think they are trying to build their own database of numbers not to text to, if you reply unsubscibe.

 

The exception confirms to me that this initiative is nothing short of a disaster. Then again, the name of the registry should have been a dead giveaway, its the Do Not Call Registry, not the Do Not Text Registry.

 

It really is the gov and businesses on one side and consumers on the other side. Consumers really have to look after ourselves, depend on the powers that be can forget it, we now can see what businesses lobbying the authorities can result in. Consumers are steamrolled once again. Just so it is insulting, they throw in a bullsh!t reason for good measure.

 

The whole situation just stinks to the high heavens.

 

Between the Calls and Text, the sms will be the 'lesser evil'.

Call is more disruptive and sometimes you call back fro miss call when overseas just to hear about balance transfer is really annoying.

 

Test is troublesome as need to Seach And Delete

[Kb27]

I'm ok with banks, telco that has ongoing relationship to contact you, unless you declined.

 

What I'm against is those farking property, "finance", tuition spammers that buy your number as a database from someone and spam you.

They think they get an easy, instant customer database by paying and then spammed you to get their money's worth.

 

If they are looking for business, go advertised somewhere and wait. People who are interested will contact you.

 

Don't go shoving your spam in someone's else face. You are only creating enemies.

Edited December 27, 2013 by Kb27