Scoot

[Jamesc]

Should stick to Jetstar.

 

I booked a 3.30 pm flight to Bangkok for Feb

 

and they cancelled the flight and shoved me 

 

on the next flight at 5.30 pm.

 

Great service Scoot.

 

Tiger service Scoot prices. 

 

 

I am not happy about this.

 

2 hours less massage time.

Edited November 29, 2017 by Jamesc

[Ysc3]

my sister took Scoot back from TPE to SIN.

 

during boarding, a staff approached her (I assume at her seat) to ask to verify her baggage tag and took a pic of it also.

 

my sis asked if anything wrong and the staff said no and assured her that the bag is on the flight.

 

but when arrived in SG, my sis bag did not show.

 

this morning called and said found in KUL !! and told her to go to airport to collect when then bag arrives.

 

bad experience.

[Friendstar]

I took scoot to Thailand.

 

Return journey flight delay by more than 2 hrs.

[Jman888]

heard too many bad review for scoot, always try to avoid it even if it is cheaper than the other budget air.

[Davidklt]

Thay are quite ok. I never had any bad experience with them.

 

In fact, I like them more than Jetstar or Air Asia.

 

Relatively new plans and slightly more flexible cabin crew.

[13177]

I took scoot to Thailand.

 

Return journey flight delay by more than 2 hrs.

If you are sway, even take commercial flight can kana delay, lol.

[Jamesc]

Thay are quite ok. I never had any bad experience with them.

 

In fact, I like them more than Jetstar or Air Asia.

 

Relatively new plans and slightly more flexible cabin crew.

She was a gymnast?

 

[Dleodleo]

If you are sway, even take commercial flight can kana delay, lol.

Ya.  I took CX, delayed for 1 hour.

[13177]

Ya.  I took CX, delayed for 1 hour.

Looks like CX high chance kana delayed. My colleague kana before, and i also kana before. 

[Dleodleo]

my sister took Scoot back from TPE to SIN.

 

during boarding, a staff approached her (I assume at her seat) to ask to verify her baggage tag and took a pic of it also.

 

my sis asked if anything wrong and the staff said no and assured her that the bag is on the flight.

 

but when arrived in SG, my sis bag did not show.

 

this morning called and said found in KUL !! and told her to go to airport to collect when then bag arrives.

 

bad experience.

 

Aiyo!  How could they make such a mistake!

 

Has your sister bought any travel insurance?  She can claim insurance if the baggage delay every 6-8 hours depending on the insurer. 

[Boringchap]

When flying low-cost carriers like Scoot, got to be prepared for delays.  Simple reason.  They use their planes much more intensively and have no backup.  One delay has multiple knock-on effects.  I think the delays on Scoot were worst last time, as the airline was smaller.  I haven't flown with them recently, so I don't know the current performance.  Buy travel insurance!

 

We flew on Scoot to Hong Kong in 2015.  On the return leg, the flight was delayed severely. Originally scheduled to depart at 0705hrs.  It finally took off at 1605 hrs.  Plane was late. 

 

Plane arrival. 

 

Hong Kong to Singapore flight.

 

Singapore to Hong Kong flight - departure 0155hrs

[Wt_know]

only take scoot to msia

other than that forget it

it’s not much cheaper compare to full service airline (promo)

[Boringchap]

only take scoot to msia

other than that forget it

it’s not much cheaper compare to full service airline (promo)

 

When Scoot was first launched, we flew Scoot to Sydney.  It was 600 return per pax.  I don't know the prices now.

[Hamburger]

Me friends took scoot back from Sydney and was told they are late and missed the flight. Needed to buy new tix.

 

They reached 3hrs before flight time and was told they should reach 4hrs before.

 

Really......,4 hrs?

[Wt_know]

buy scoot online, pay online, ownself print e-tickets, no checkin baggage

and yet still kena charged $20 processing fees

when you see the total air ticket price include taxes there were not shown the $20 fees until payment

Edited March 31, 2018 by Wt_know

[kdash]

OT a bit, took Malindo a couple of times including yesterday. so far so good. still got check in luggage and on board entertainment...

[Mr_b20]

I swear I will never in my life ever touch scoot again.

Zero customer service, ridiculous business practice, no ethics at all.

[Mcf777]

Me friends took scoot back from Sydney and was told they are late and missed the flight. Needed to buy new tix.

 

They reached 3hrs before flight time and was told they should reach 4hrs before.

 

Really......,4 hrs?

this kind of case quite unbelieveable. never hear of 4hrs before departure.

 

only those flights with VIP onboard, need to do paxs screening 2-3 days before departure date.

Airlines will contact paxs directly or thru Agency.

Must also update paxs passport particulars into the Airlines system.

And need to check in Airport early