Kusje Supersonic January 1, 2019 Share January 1, 2019 Since itâs budget, how to achieve customer satisfaction without bumping up cost? I only expect full fledge airline to do customer recovery. Budget should have budget service recovery. If too class airline like Emirates puts you up in 4 star hotel then budget airline can do 3 star or even budget hotel. ↡ Advertisement Link to post Share on other sites More sharing options...
Fcw75 Hypersonic January 1, 2019 Share January 1, 2019 Just buy travel insurance for Scoot...I did for my flight next weekend to Kaohsiung. Wish me luck. Etiqa not bad. Delay 3 hrs compensate $50 already. Most insurers are $100 every 6 hrs. Link to post Share on other sites More sharing options...
Mcf777 Turbocharged January 1, 2019 Share January 1, 2019 Just buy travel insurance for Scoot...I did for my flight next weekend to Kaohsiung. Wish me luck. Etiqa not bad. Delay 3 hrs compensate $50 already. Most insurers are $100 every 6 hrs. Bro, Not every flight delay can claim. You better check the T&C with the insurer. And the letter from the Airlines, plays a big part. See this https://mothership.sg/2018/09/cannot-claim-travel-insurance-aig-flight-delay/ 2 Link to post Share on other sites More sharing options...
Hamburger Hypersonic January 1, 2019 Share January 1, 2019 Some travel insurance I was told do not accept budget airline. Not difficultto see why. 2 Link to post Share on other sites More sharing options...
Fcw75 Hypersonic January 1, 2019 Share January 1, 2019 (edited) Bro, Not every flight delay can claim. You better check the T&C with the insurer. And the letter from the Airlines, plays a big part. See this https://mothership.sg/2018/09/cannot-claim-travel-insurance-aig-flight-delay/ Thanks for the info bro. Hopefully no need to claim...haha. Take it as it come. I read thru’ the wording and seems like got covered. Public Air Conveyance means all common public air transport carriers operated by a recognized airline which are mechanically propelled and are licensed to carry fare-paying passengers by the relevant authorities but exclude (i) contractor, chartered or private carriers and (ii) any carriers which are operated primarily for sight- seeing service and amusement of the passengers. Edited January 1, 2019 by Fcw75 Link to post Share on other sites More sharing options...
BanCoe Hypersonic January 1, 2019 Share January 1, 2019 Some travel insurance I was told do not accept budget airline. Not difficultto see why.Really ?? I didn’t know ...... which insurance company is that ??’ Nowadays dunno where the devil 2 Link to post Share on other sites More sharing options...
Soya Supersonic January 2, 2019 Share January 2, 2019 I am taking Scoot in 2 wks to Taipei. Pray hard now. Bring your bicycle. May hv to cycle home.. 1 Link to post Share on other sites More sharing options...
Blueray Hypersonic January 2, 2019 Share January 2, 2019 Scoot passengers back in Singapore 2 days after delay in Taipei https://www.straitstimes.com/singapore/transport/scoot-passengers-back-in-spore-2-days-after-delay-in-taipei home already, an lah ... Link to post Share on other sites More sharing options...
BanCoe Hypersonic January 2, 2019 Share January 2, 2019 The Scoot spokesman said: "Safety is of utmost priority to Scoot, and we sincerely apologise for the inconvenience caused to our customers' travel plans." Do they have Humanity factored in ?? I think only retirees/ or people with leave bufffer should should fly scoot Scoot passengers back in Singapore 2 days after delay in Taipei https://www.straitstimes.com/singapore/transport/scoot-passengers-back-in-spore-2-days-after-delay-in-taipei home already, an lah ... Link to post Share on other sites More sharing options...
Kusje Supersonic January 2, 2019 Share January 2, 2019 Later that night, passengers were told to collect their luggage and find their own accommodation for the night as nearby hotels were fully booked. Fortunately for Ms Xie's family, they had a friend in Taiwan who helped them find a motel about a half an hour's ride away from the airport. Some passengers slept over at the airport, said Ms Xie. IMO, this is the most effed up part. Whole taiwan no accom? Or just too expensive? Link to post Share on other sites More sharing options...
Mcf777 Turbocharged January 2, 2019 Share January 2, 2019 So many Airbnb (mingshu) in Taiwan Link to post Share on other sites More sharing options...
Soya Supersonic January 2, 2019 Share January 2, 2019 The Scoot spokesman said: "Safety is of utmost priority to Scoot, and we sincerely apologise for the inconvenience caused to our customers' travel plans." Do they have Humanity factored in ?? I think only retirees/ or people with leave bufffer should should fly scoot Simi use 'Safety' as nice sounding excuse? As if they will be allowed to fly even if safety is not of 'utmost priority'? Plane spoil say spoil lah. Say becoz of cost constraints, they hv no spare plane. And becoz budget airline plane always hv to keep flying, wear & tear higher. 2 Link to post Share on other sites More sharing options...
BanCoe Hypersonic January 2, 2019 Share January 2, 2019 Actually they can emergency lease planes on last minute basis.... If I am not wrong SIA is in this business and are more or less on Stand By Mode - ; Scoot could have easily leased a plane from SIA quite quickly, it might have taken maybe less than a day delay; I wonder how the crew is treated in this kind of delay Sad that people have to suffer this kind of nightmare Simi use 'Safety' as nice sounding excuse? As if they will be allowed to fly even if safety is not of 'utmost priority'?Plane spoil say spoil lah. Say becoz of cost constraints, they hv no spare plane. And becoz budget airline plane always hv to keep flying, wear & tear higher. Link to post Share on other sites More sharing options...
BanCoe Hypersonic January 2, 2019 Share January 2, 2019 Possibly imagine the situation The Airline will tell pax to be on Standby mode and hope that things will be fixed within a couple of hours or so The pax will hope that it will be soon soon and soon " with the false hope" that things will be fixed and may not want to waste the money as anytime they can start the flight (maybe); I've been held up once in taipei airport for nearly over 5 hours and many Japs in my flight but they were kinda composed. Not many people might be internet savvy with language constraints at times and how much will it cost again all over taxi fare....etc so they "think" airport is the best refuge IMO, this is the most effed up part. Whole taiwan no accom? Or just too expensive? Link to post Share on other sites More sharing options...
Jman888 Moderator January 2, 2019 Share January 2, 2019 IMO, this is the most effed up part. Whole taiwan no accom? Or just too expensive? Taoyuan itself is not a big city hence not many hotel compare Taipei, plus is new years eve where everywhere is crowded with people from different part of the country gather and celebrate count down. Link to post Share on other sites More sharing options...
Mkl22 Supersonic January 2, 2019 Share January 2, 2019 I am taking Scoot in 2 wks to Taipei. Pray hard now. haha. well, we can have a first hand account of your KPKB if there are delays.... Link to post Share on other sites More sharing options...
Soya Supersonic January 2, 2019 Share January 2, 2019 Actually they can emergency lease planes on last minute basis.... If I am not wrong SIA is in this business and are more or less on Stand By Mode - ; Scoot could have easily leased a plane from SIA quite quickly, it might have taken maybe less than a day delay; I wonder how the crew is treated in this kind of delay Sad that people have to suffer this kind of nightmare During the A380 engine fiasco in 2010 (the Qantas engine blow up) and SQ grounded it's A380s, they had to change my flight schedule and plane to a smaller 777-300ER. Specifically paid more to fly on that timeslot coz the A380 was still a relatively new novelty at the time. SQ actually gave me a refund of the cost difference and some goodwill compensation for changing my flight schedule by 6 hrs. No need to sleep in airport n listen to dunno what crap excuses Link to post Share on other sites More sharing options...
inlinesix Hypersonic January 2, 2019 Share January 2, 2019 Bring your bicycle. May hv to cycle home..Mai laHave to pay extra. ↡ Advertisement Link to post Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In NowRelated Discussions
Related Discussions
Given the recent Scoot debacle would you still take Scoot?
Given the recent Scoot debacle would you still take Scoot?
Power Bank Catches Fire on Scoot Flight
Power Bank Catches Fire on Scoot Flight
Scoot notification for guangzhou flights
Scoot notification for guangzhou flights
ChangeYourFlight.com cancel and refund bookings
ChangeYourFlight.com cancel and refund bookings
Scoot Removes Payment Processing Fees Globally
Scoot Removes Payment Processing Fees Globally
Baggage touting syndicate at Changi Airport
Baggage touting syndicate at Changi Airport
Scoot Maiden Flight Already Not So Maiden ...
Scoot Maiden Flight Already Not So Maiden ...