Grab/Ryde issues and charges

[Kb27]

To them, drivers are nothing one.

 

Can easily exploit.

 

Yeah, I noticed their tactics have been.

1. Get new drivers

2. Kick out the old

3. Repeat from 1.

[Jman888]

Yeah, I noticed their tactics have been.

1. Get new drivers

2. Kick out the old

3. Repeat from 1.

 

 

my earlier post on them going IPO, seem like the new COE is changing the culture, wonder if that would help change the way they operate here.

[Wyfitms]

If 5 yrs is not enough to change culture in home HQ

I think u will have to wait 15 yrs to see a change in Singapore

[Fcw75]

Yeah, I noticed their tactics have been.

1. Get new drivers

2. Kick out the old

3. Repeat from 1.

Yes bro, been like that for years. Never change one.

 

Simi thinking of drivers...talk cock.

[Nzy]

Yeah, I noticed their tactics have been.

1. Get new drivers

2. Kick out the old

3. Repeat from 1.

 

They still looking for new drivers. Was at J8 just now and both the MRT side and bus interchange side got many uber sales people trying to get people to join. Overheard something about free rental.

[Kb27]

They still looking for new drivers. Was at J8 just now and both the MRT side and bus interchange side got many uber sales people trying to get people to join. Overheard something about free rental.

 

They spent most of their money on getting new drivers through referrals, direct sign-ons, etc.

For existing drivers, they keep cutting down on incentives to push them out.

Stupid or not ?

[Yewheng]

 

 

Uber drivers here must be quite happy now

 

 

 

Uber had been on trial for all these for quite sometime already. I am one of them that is used for the trial. Guess they see that it does not affect riders pick up rate and also nothing much has changed. So give a go ahead to implement on every uber drivers.

[Benarsenal]

On papers, sound good.

In reality, trips more than 30 mins are not always shown. Add traffic jams and it's definitely more.

 

If Uber wants driver to be happy, put destination info, like Grab.

 

Instead, they skirt around and give useless destination trips.

I seldom get a ping when I use destination trips to Yishun or the system give me ridiculous roundabouts claiming it's destination trips.

Like last night, I was at Bedok, and put destination trip as Yishun.

It gives me 2 pickups at Changi Coast Rd, Tanah Merah Ferry and drop off at Pasir Ris and Tampines.

Now, how is that for going to Yishun from Bedok ?

 

I think it's quite a tough balancing act to keep both drivers and riders happy. Both are important to Uber but their demands are diametrically opposite.

 

I'm ambivalent about the no destination info actually. As a driver yes it is annoying, but I can see the intention for it as a rider perspective. Knowing Singaporeans, if there is such info, then those going to somewhat ulu places will probably be never be able to get a ride.

 

Agree that Uber's Destination Trips is quite stupid though. I only tried it a couple of times when driving, and it is never 'along the way'.

[Jman888]

last Monday rainy morning I try to book uber/grab, both quoted around $30, managed to book a taxi via comfort app, end up also kena canceled by the driver, I believe he also have the other app too check the prices.

 

This is not good and I wrote in to complain.

[Yewheng]

I think it's quite a tough balancing act to keep both drivers and riders happy. Both are important to Uber but their demands are diametrically opposite.

 

I'm ambivalent about the no destination info actually. As a driver yes it is annoying, but I can see the intention for it as a rider perspective. Knowing Singaporeans, if there is such info, then those going to somewhat ulu places will probably be never be able to get a ride.

 

Agree that Uber's Destination Trips is quite stupid though. I only tried it a couple of times when driving, and it is never 'along the way'.

Ya no destination info is one of the main component that uber still surviving in Singapore. Imagine got destination info, uber will be no different from grab and taxi booking. End up less people will book uber as there is less incentive for them to do so as both uber and grab is the same, book ride keep cannot get. At least now rider booked ride that grab cannot get say for 10minutes, uber booking will be at instant about 95% of the time less some unforseen circumstances where drivers accept the job and see the pick up location is too far or already missed to turn due to last minute missed the expressway exit or turn. Edited November 12, 2017 by Yewheng

[Nothingtodo]

last Monday rainy morning I try to book uber/grab, both quoted around $30, managed to book a taxi via comfort app, end up also kena canceled by the driver, I believe he also have the other app too check the prices.

 

This is not good and I wrote in to complain.

Y not good? It works both ways, so its good. Very good in fact.

[13177]

Ya no destination info is one of the main component that uber still surviving in Singapore. Imagine got destination info, uber will be no different from grab and taxi booking. End up less people will book uber as there is less incentive for them to do so as both uber and grab is the same, book ride keep cannot get. At least now rider booked ride that grab cannot get say for 10minutes, uber booking will be at instant about 95% of the time less some unforseen circumstances where drivers accept the job and see the pick up location is too far or already missed to turn due to last minute missed the expressway exit or turn.

I still think if PHV same as taxi booking, driver can see the rider destination and choose and pick, then why they need to have PHV in the market? Cause there should be some difference between PHV and taxi lo.

[Yewheng]

I still think if PHV same as taxi booking, driver can see the rider destination and choose and pick, then why they need to have PHV in the market? Cause there should be some difference between PHV and taxi lo.

Ya precisely.. But then grab don't think that way and still give drivers to see riders destination. Any reasons why grab don't want to switch to no destination info? Hmm..

[Jman888]

Y not good? It works both ways, so its good. Very good in fact.

never mind, they already taken disciplinary action on the driver.

[13177]

Ya precisely.. But then grab don't think that way and still give drivers to see riders destination. Any reasons why grab don't want to switch to no destination info? Hmm..

Thats why it is still difficult to call for grab car, cause driver can choose and pick. So i usually prefer to call uber, unless the surcharge too high if compared to grab, then no choice but to try grab.

[Benarsenal]

I usually prefer Grab as a rider but there are occasions where I am unable to call a Grab car which I think could be because of my destination. Uber hit rate is close to 100% in contrast.

[Nzy]

Ya precisely.. But then grab don't think that way and still give drivers to see riders destination. Any reasons why grab don't want to switch to no destination info? Hmm..

 

Cuz grab seems to be working closely with most of the taxi companies. And that is the way they operate all along.

[Nothingtodo]

Grab is for those cheapos who wants super low prices lower than bus fare, but when they unable to get a cheaper than cheap ride, they complain unfair. Are you one of them? LOL.