Grab/Ryde issues and charges

[Kyrios]

Unlike the taxi vocation licence, this is likely just a short course and many people who are holding on to the taxi vocation licence and not driving a taxi will definitely convert to this also

 

Can use Skillsfuture for this course?

[RadX]

Commuters more satisfied with Uber, Grab than taxis: Public Transport Council survey

A driver showing the Uber driver's app on his handphone.PHOTO: ST FILE

PUBLISHED

1 HOUR AGO

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Adrian Lim

 

SINGAPORE - Commuters are more satisfied with private-hire car services than taxis, according to a survey by the Public Transport Council (PTC).

A poll of over 1,500 respondents found that private-hire services, such as Uber and Grab, were given a satisfaction mean score of 7.9 out of 10, while taxis registered a lower score of 7.5.

Private-hire services fared better than taxis in all comparable categories: waiting time, ease of booking, information on services, ride comfort, driver's knowledge of routes, service provided by the driver, and safety.

Survey participants were asked to rate their satisfaction levels on a scale from 1 to 10, with 1 being "very dissatisfied" and 10 being "very satisfied".

Commuters were most satisfied with safety for both options - although taxis were rated lower at 7.8, compared to private-hire cars, at 8.2.

 

 

Private-hire services beat taxis the most in their ease of booking, scoring 8.1 over the taxis' 7.2.

On the whole, the respondents rated both taxis and private-hire cars - what the PTC calls point-to-point transport services - a favourable 7.7 out of 10.

PTC's chairman Richard Magnus said in a blog post: "Disruptive business models and technologies, such as Uber, Grab and third party taxi-booking apps, have caused an upheaval in the point-to-point transport services landscape.

"Taxi companies and taxi drivers have responded by upping their game and raising their service standards. Commuters have benefited from this competition," Mr Magnus added.

A total of 1,526 taxi and private-hire car users aged 15 years and above were interviewed from August 13 to 28 last year (2016), at 30 locations in Singapore.

Besides satisfaction, the survey participants were also required to rate how important each of the attributes were.

This created a weightage to each of the satisfaction ratings, to derive the overall mean satisfaction score. This score was in turn weighted by the estimated usage proportion.

The PTC said that its study found that out of all rides taken by respondents over a seven day period, about half were private-hire car rides while the other half were taxi rides.

"As taxi ridership has only fallen marginally over the past few years, this implies that the majority of the private hire car trips are likely to be catering to new or unmet demand," the PTC said.

Taxi ridership has fallen from an average daily ridership of 967,000 in 2013 to 954,000 in 2016.

 

 

[Kusje]

Uber and Grab is definitely good for consumers but govt also needs to look long term.

 

These 2 companies have deep pockets and employ predatory pricing is going to be detrimental for the consumers over the long term. 

[Jman888]

Uber and Grab is definitely good for consumers but govt also needs to look long term.

 

These 2 companies have deep pockets and employ predatory pricing is going to be detrimental for the consumers over the long term. 

 

 

willing buyer and willing seller, can always dun take if dun agree with their pricing in future.

 

They are more accommodating at the moment because they need the awareness and adoption, i would say the adoption is quite well received but it also need to have enough car/driver on the road. If the restriction cause a reduction in drivers, then price will go up.

[Mustank]

Foreign tech comes along take teksi co pie = disruptive

Foreign talent comes along take local pie = please don't be xenophobic

[inlinesix]

Uber and Grab is definitely good for consumers but govt also needs to look long term.

 

These 2 companies have deep pockets and employ predatory pricing is going to be detrimental for the consumers over the long term. 

 

These companies are not deep pocket.

 

They are doing a good job to con investor to put in new $$$$

 

Why their predatory pricing is bad for consumers in the long run?

 

More competition is good what.

 

[Fcw75]

willing buyer and willing seller, can always dun take if dun agree with their pricing in future.

 

They are more accommodating at the moment because they need the awareness and adoption, i would say the adoption is quite well received but it also need to have enough car/driver on the road. If the restriction cause a reduction in drivers, then price will go up.

 

It's a matter of time before the price will go up.

 

With the new set of regulations, there will surely be a drop of drivers. Who want to go thru' all that hassle? 

 

If you are someone doing sales, be it property or insurance, do you want your clients to see you have an uber/grab car? Singapore everything is about face and image.

 

Less drivers = less supply, more demand = price going up. 

[hcwickz]

Uber again ? this is not the first time i heard of such case happening. In fact , my other friend also nearly caught into this similar situation. I am sure this is something the police even cant do anything about it. i pity this poor relief driver that was scammed by this heartless driver. picture was found in other forum.

 

https://www.allsingaporestuff.com/article/relief-driver-did-not-receive-earnings-after-dispute-owner#.WKHAXnermik.facebook

[Jman888]

Uber again ? this is not the first time i heard of such case happening. In fact , my other friend also nearly caught into this similar situation. I am sure this is something the police even cant do anything about it. i pity this poor relief driver that was scammed by this heartless driver. picture was found in other forum.

 

 

There is a thread on uber, thread merge here.

[Kusje]

Uber again ? this is not the first time i heard of such case happening. In fact , my other friend also nearly caught into this similar situation. I am sure this is something the police even cant do anything about it. i pity this poor relief driver that was scammed by this heartless driver. picture was found in other forum.

 

https://www.allsingaporestuff.com/article/relief-driver-did-not-receive-earnings-after-dispute-owner#.WKHAXnermik.facebook

Nonsense la.

 

Your friend is another clown. With uber and grab, the relief driver should also have their own account so UG will pay them direct.

willing buyer and willing seller, can always dun take if dun agree with their pricing in future.

 

They are more accommodating at the moment because they need the awareness and adoption, i would say the adoption is quite well received but it also need to have enough car/driver on the road. If the restriction cause a reduction in drivers, then price will go up.

Under normal circumstances, yes. But barriers to entry are high and you need a certain amount of economies of scale.

[Jman888]

Nonsense la.

 

Your friend is another clown. With uber and grab, the relief driver should also have their own account so UG will pay them direct.

 

Under normal circumstances, yes. But barriers to entry are high and you need a certain amount of economies of scale.

got such thing as relief uber driver?

[Yewheng]

got such thing as relief uber driver?

Maybe is undertable.. so technically uber driver had bleach the contract. Both uber driver and the relieve driver will be in big trouble..

Edited February 14, 2017 by Yewheng

[13177]

got such thing as relief uber driver?

Anything also can have if it is under table. Lol.

[Benarsenal]

got such thing as relief uber driver?

 

Yes.

 

https://www.lioncityrentals.com.sg/relief-driver/

[Kusje]

Yes.

 

https://www.lioncityrentals.com.sg/relief-driver/

 

Shouldn't the relief driver be registered with Uber? Means the $$$ from passengers should go direct to the relief driver.

[Fcw75]

Shouldn't the relief driver be registered with Uber? Means the $$$ from passengers should go direct to the relief driver.

 

No.

 

$$$ only deposited into the account of the person renting the car from LCR. The relief driver have to get from the main driver/renter.

 

I was the relief driver for my brother last time. He will do internet transfer to me weekly.  

Edited February 14, 2017 by Fcw75

[Benarsenal]

No.

 

$$$ only deposited into the account of the person renting the car from LCR. The relief driver have to get from the main driver/renter.

 

I was the relief driver for my brother last time. He will do internet transfer to me weekly.  

 

Yup. The money goes to the main hirer. Then he has to pay to the relief himself.

[Kusje]

No.

 

$$$ only deposited into the account of the person renting the car from LCR. The relief driver have to get from the main driver/renter.

 

I was the relief driver for my brother last time. He will do internet transfer to me weekly.  

 

Really?

 

I don't understand the system then.

 

Considering that the relief driver already needs to register with Uber.... why can't they pay direct?