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  1. Authorised dealer some more. https://www.straitstimes.com/singapore/transport/dealer-buys-back-problematic-car-from-customer-and-puts-it-back-on-sale
  2. Does lemon law cover COE cars? For example 11year old car? I'm confused as some car dealer say yes and some say no... Thank you
  3. anyone used this law for their car? https://sg.yahoo.com/finance/news/lemon-law-singapore-legal-rights-160000188.html
  4. Getting my new ride this Sunday. After reading quite a handful of issues encountered by people driving the same car, I am getting a bit paranoid. Since the implementation of Lemon Law in 2012, just wondering: 1. Has anyone actually invoked it? 2. How did the situation get resolved?
  5. Hi Guys, Firstly, Merry Christmas and I hope you guys are enjoying the festive holidays!! To start this, I've went down to view and test drive a Kia Cerato Forte Koup 2.0 yesterday at WCEGA Plaza, Top Carz / Pioneer Auto. (#02-55) I was about to submit my particulars to purchase the car when I threw the question if Lemon Law is applied to this car. The dealer said no and there isn't any lemon law applicable for their cars. No reason was given when I ask and he just keep saying that their cars on sale has no lemon law. Alternatively, I can get a 3rd party warranty for 6 months, which I have to service my car at their workshop if not the warranty is void. On top of that, I would need to pay a premium for the warranty. I have rejected the car purchase and would like to ask if anybody has encountered the exact situation with other dealers as he said in the market there are some who doesn't apply lemon law? From what I know, lemon law should apply even if it doesn't state on the sales agreement or contract. But, if in the event the sales agreement states a clause that the vehicle is sold under "as it is" condition, then there will not be lemon law applicable. Sincerely seek the community's advise or opinion on this. Thanks.
  6. With the assumption that consignment sales is transaction between buyer and direct owner, with dealer handling paperwork at a cost, that makes it equivalent to buying directly from owner which will comes without after sales warranty?
  7. Hi, My 2006 Honda Edix mileage very low, about 112K only. When the car was 6 or 7 years old, I had to change the whole suspension because there was an issue with the bushing. Now, the mechanic says my gearbox has some hairline cracks. Am I just unlucky to get such problems with a japanese car or are these normal? Should I consider extending COE by 5 years with the cracks on my gearbox?
  8. Anyone used the law yet?
  9. Hi bro got a question here 3 weeks ago I bought a car from a PI. The car was delivered with the ABS/VSA unit spoilt. They promised to fixed it but here is what happened Around 2 weeks ago Left my car at PI and was supposed to fixed the ABS module the same day (at an unknown workshop). But after 2 days the car was not even worked on and I was pissed requested the PI to tell me the workshop name. I went to the workshop immediately and pick my car up as I needed the car (the mechanic even tell me to
  10. Hi guys, if i purchase a consigned vehicle from a dealer where the dealer acts as a broker, will the transaction be protected by lemon law?
  11. Hi all, Just wanted to know everyone's views on the new lemon law and how it affects the 2nd hand car market. I am planning to buy my first car and postponed it till the lemon law was passed on 1st September. Has anyone experienced any price increase because of this? Has anyone made any complains or claims against dealers yet? Please share your views. Cheers!
  12. Was washing my car recently - seldom to as I go to the car wash every two weeks. Recently I am abit more on the ball, so anyways was washing the tyres but found it so hard to get it cleaned? Is there a faster way like using Mama Lemon dish washer liquid? Or using those spray foam stuff for tyres? Any advise.
  13. Hi all, For those who happened to own a lemon like what I have for a French car, please share the problem you have encountered . At the end of the day, I laugh at my own stupidity of owning a lemon car . Regards,
  14. http://motoring.asiaone.com/Motoring/News/...907-370257.html SINGAPORE - Car repair shop-owners say they may be forced to raise prices of repairs after the implementation of the lemon law on Sept 1. Under the lemon law, if a product is found to be defective within six months of purchase, the seller is obliged to repair, replace, or refund the price. Wear and tear is not covered under the law.
  15. http://motoring.asiaone.com/Motoring/News/...907-370257.html SINGAPORE - Car repair shop-owners say they may be forced to raise prices of repairs after the implementation of the lemon law on Sept 1. Under the lemon law, if a product is found to be defective within six months of purchase, the seller is obliged to repair, replace, or refund the price. Wear and tear is not covered under the law.
  16. Singapore's 'Lemon Law' passed in Parliament Singapore's 'Lemon Law' was passed in Parliament today. Lemon laws refer to laws protecting consumers against defective goods that fail to conform to contract, or meet satisfactory quality or performance standards at the time of purchase, colloquially known as "lemons". It comprises amendments to the Consumer Protection (Fair Trading) Act (CPFTA), the Hire Purchase Act (HPA) and Road Traffic Act and covers all general consumer products purchased in Singapore (e.g. stationery, apparel, electronics, bedding, and big-ticket items such as motorcycles and cars). The amendments will make the transactional process between buyer and seller more open and transparent, with clearer rules on the burden of proof, and more certainty about the recourses available. With this in place, there will now be additional remedies beyond just rejecting the goods and getting a refund. The retailer may first offer to repair or replace the defective good within a reasonable period of time and without significant inconvenience to the buyer. If this is not possible, the consumer may either keep the item and get a partial refund, or return the item and get a full refund. The full refund amount will take into account the state of the good resulting from the consumer's use. The Lemon Law will apply to defects found in goods up to the first six months, with the assumption that the defect already existed at the time of delivery, unless the retailer can prove otherwise or if the items have a short life span or consumable. After six months, the consumer will need to prove that the defect existed at the time of delivery. The Lemon Law would thus require retailers to ensure that their goods match their description as marketed and promoted. Descriptions include information and details on the good that can be found on the label, packaging, posters or any other print material, or given verbally by the sales representatives. Retailers should also point out defects or limitations, if any, to the consumer before the consumer buys the good. They will not be held liable for defects which the consumer is proven to know about before he/she buys the goods. To assist motor traders to defray costs and encourage them to offer replacements for lemon vehicles, the Ministry of Transport and the Land Transport Authority have also proposed amendments to the Road Traffic Act. The amendment would allow the transfer of the Additional Registration Fee (ARF) and Certificate of Entitlement (COE) from a defective vehicle to a replacement vehicle, provided the defective vehicle meets a set of criteria. The "Lemon Law" is expected to come into force from September 1 this year, to allow sufficient transition time for the industry. [email protected]
  17. ..... maybe you can learn from this guy!! http://video.xin.msn.com/watch/video/car-d...akout/1j85hvhpm
  18. From ST Forum: http://www.straitstimes.com/STForum/Online...ory_769537.html Lemon law should cover DBSS flats Published on Feb 23, 2012 I AGREE with Madam Ong Chiew Hong ('Extend 'lemon law' protection to dream homes'; Monday). My husband and I were excited to receive the keys to our new Design, Build and Sell Scheme (DBSS) HDB flat in January last year. To our dismay, we discovered many defects such as scratches, dents and chipped-off fittings inside our home. Some of them took many months to be rectified, while others were irreparable. Just as we were about to move in, we discovered the parquet flooring in all the bedrooms stained with moisture. Despite a replacement, the problem persisted and we have not received a proper explanation by the developer about what went wrong. Furthermore, the paint on the walls of our flat flaked off easily because the surfaces had not been properly prepared before the painting began. So the developer took several more weeks to redo the painting. The process caused our home to become dusty and messy. Our neighbours also encountered many of these defects. Even though we highlighted the problems to the HDB on numerous occasions, we were told that it had no control over defect rectification as our flat was built by a private developer. It was clear to us that our flats did not meet standards before the keys were handed to us. From my understanding, many other DBSS flat owners have also encountered many defects. It has been more than a year since we received our keys and new defects have begun to surface: Moisture stains started to appear again on a part of our bedroom's parquet flooring, and the back coatings of our mirrors have started to wear off, despite the fact that we have yet to move in. What we have experienced is utterly disappointing. We were promised high-quality fittings - purportedly one of the main reasons why DBSS flats cost more than build-to-order ones. Quite the contrary, what we have been given are inferior furnishings. I hope the HDB will do a thorough investigation into the quality and standards of DBSS flats, instead of letting private developers dictate what should be done. Huang Kai Qin (Ms)
  19. Can this law really protect us? Let's see the outcome of the guy who paid 1 million for his RR comes about.....................
  20. Jp66

    Lemon law

    http://www.channelnewsasia.com/stories/sin...1182934/1/.html "Lemon law" targeted to take effect from September SINGAPORE: The Ministry of Trade and Industry (MTI) has proposed changes to laws aimed at protecting consumers against unfair business practices. The proposed amendments to the Consumer Protection (Fair Trading) Act and Hire Purchase Act, introduced in Parliament on Tuesday, will pave the way for the so-called "lemon law". "Lemon laws" refer to consumer protection laws that provide remedies for consumers against latent defects in goods, colloquially known as "lemons", which fail to meet standards of quality and performance, especially after repeated repair. For example, if a defect is found in a product within six months of delivery, it is assumed the defect existed at the time of delivery. It is then up to the retailer to prove otherwise. In such cases, consumers can ask the retailer to repair or replace the defective product. If the cost of repair outweighs the replacement, the retailer can choose to replace the product, and vice versa. If the retailer fails to repair or replace the product within a "reasonable time" or "without insignificant inconvenience" to the consumer, the consumer may ask for a reduction in price or return the product for a refund. If the retailer fails to do either, consumers may bring the matter to the Small Claims Tribunal. The amendments, targeted to take effect in September, are designed to make commercial transactions more transparent. The "lemon law" does not in general apply to goods with a short life span such as consumables and food. MTI believes the changes would not impact honest retailers, but would instead weed out the unscrupulous ones. Previously, there was no specific provision to deal with repairs and replacements. The proposed amendments followed a public consultation exercise conducted by MTI from December 2010 to January 201
  21. Read that it will cover used cars from ah beng dealers too. ---------------------------------------------------------------------------------------------------------------------------------------------------------------- SINGAPORE: The Ministry of Trade and Industry (MTI) has proposed changes to laws aimed at protecting consumers against unfair business practices. The proposed amendments to the Consumer Protection (Fair Trading) Act and Hire Purchase Act, introduced in Parliament on Tuesday, will pave the way for the so-called "lemon law". "Lemon laws" refer to consumer protection laws that provide remedies for consumers against latent defects in goods, colloquially known as "lemons", which fail to meet standards of quality and performance, especially after repeated repair. For example, if a defect is found in a product within six months of delivery, it is assumed the defect existed at the time of delivery. It is then up to the retailer to prove otherwise. In such cases, consumers can ask the retailer to repair or replace the defective product. If the cost of repair outweighs the replacement, the retailer can choose to replace the product, and vice versa. If the retailer fails to repair or replace the product within a "reasonable time" or "without insignificant inconvenience" to the consumer, the consumer may ask for a reduction in price or return the product for a refund. If the retailer fails to do either, consumers may bring the matter to the Small Claims Tribunal. The amendments, targeted to take effect in September, are designed to make commercial transactions more transparent. The "lemon law" does not in general apply to goods with a short life span such as consumables and food. Meanwhile, the Consumers Association of Singapore (CASE) said consumers can look forward to seek redress more effectively when they're are sold defective goods. It said it believes this will also raise the standards of providing quality products. CASE said this in a statement on Tuesday after changes were proposed to the Consumer Protection (Fair Trading) Act and Hire Purchase Act in Parliament. It said it has been pushing for such a provision, as the number of cases it has received for defective products has been increasing over the years. These consumers felt shortchanged after they were sold defective products and were not able to seek redress effectively. In 2007, there were 1,410 cases. This rose to 1,928 in 2008. The number dropped in 2009 to 1,652. In 2010, it increased to 1,753, and to 1,793 in 2011. Last year, the biggest number was for furniture with 467 cases, followed by electrical and electronic goods with 338 cases and mobile phones with 301 cases. CASE said one area of concern is the defective products sold may not be rectified, even when they've been sent for repair several times. MTI believes the changes would not impact honest retailers, but would instead weed out the unscrupulous ones. Previously, there was no specific provision to deal with repairs and replacements. The proposed amendments followed a public consultation exercise conducted by MTI from December 2010 to January 2011. - CNA/cc/ir/wk
  22. Another alledged "lemon" flat? From STOMP: http://singaporeseen.stomp.com.sg/stomp/sg..._bto_flats.html Posted on 07 Feb 2012 Half a million for BTO flat and I get cracked walls, loose flooring, and misaligned hinges STOMPer Irad is unhappy with the shoddy quality of his newly purchased BTO flat. He says the flat has numerous defects such as cracked walls, loose flooring, sloppy paintwork and misaligned door hinges. The STOMPer wrote: "I really question the quality of the new built BTO flat that I purchased from HDB. "There are numerous defects that require rectification, such as cracked walls, hollow parquet, crooked vanity sink and paint that runs onto my window's metal sides. "If there were only a few defects I can close one eye, but some are so serious they need repairs. "BSC (Building Service Centre) has been kind enough to rectify the problems but at the expense of my time. "The pet peeve I have right now is the hinges of the doors. The doors are an aesthetic appeal to a homeowner but if there's something unappealing, it's the kind of installation done. "The hinges hang out of the door and are not flushed. Even then the hinges are not aligned with the door frame or the door. I was clever enough not to opt for room doors to be installed but they actually installed the misaligned hinges without the door, thus ruining my door frame. "I know many neighbours who have opted for the doors (extra $1890) and now regret it. "According to a BSC engineer from China, the timber doors and hinges were approved by HDB. "I am paying half a million dollars and more for this flat but I guess even this money is small change compared to my happiness level. "Just look at the silver hinges compared to the gold hinges. The gold hinges hang out.
  23. Fromk ST Forum: http://www.straitstimes.com/STForum/Story/...ory_719226.html Stuck with an expensive lemon on four wheels Published on Oct 3, 2011 MY FAMILY bought a Mercedes-Benz last year and within two weeks of the collection of the vehicle from Cycle & Carriage, the engine stalled. Assuming that it was our unfamiliar handling of the car, we dismissed the problem until the Merc stalled repeatedly. The new car was sent to the service centre many times. It was even checked by experts from Germany, but the stalling continued - it stalled eight times in a year. When we asked for a replacement, we were told repeatedly to monitor the vehicle after each servicing. We were promised that if the fault was not rectified, the matter would be brought to the attention of higher management. When we finally met the senior manager, we were denied a replacement. He justified his company's stand by stating that the car should be repaired within the warranty period. We were disappointed with the way the case was handled and it raised an important public issue: There is no law in Singapore to protect consumers like the lemon law in the United States. I am now saddled with yet another problem, which has to do with the air-conditioning of the car. Having paid so much money to own what we thought was a reliable marque, we have had more than our fair share of inconveniences, frustrations and time lost. Where can we seek help? Wendy Ng (Ms)
  24. As a guy, I don't like this ad at all. Is it just me?
  25. A Lemon Car is defined as one with numerous defects/ technical problems since the first day of collecting it or one where you have to send in numerous times for repairs, either for the same problem or all different in a short span of time. So what do you do when you get a 'lemon'? Very limited unless you have lots and lots of $$$$. In Singapore, there are no laws to protect new car buyers from a lemon (like in the USA). If you want a replacement, you have to get your own lawyer to sue ($$$$$) or go to CASE for mediation (doesn't always work). The dealers/ manufacturer are at their liberty to give you whatever standard of quality car they have, and if you are unfortunate enough, you get a problematic car. In the US, if you get a lemon and it's proven that you have a lemon, you get a replacement car under the State law. It doesn't make any sense not to have this law here, as cars in Singapore are the most expensive in the world!!! So why is the government not helping? Well, you figure it out..."bad for business"? etc.....One of the answers. Isn't it time, we car buyers start to push for this law implementation? I've written to NMP Sin Boon Ann (no reply yet) and bring this up to CASE as well (they are trying too), but maybe we all should work together to achieve this! What are you thoughts/ comments?
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