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  1. I have locked the old thread (ALL consolidated SMRT/NEL/KT.. simisai BREAKDOWNS here!) as it is getting to large (>10,800 posts). Please continue the discussion here, on matter relating to mantenance and breakdown of MRT & LRT network. On discussion of management and other administrative matters, please post it under the Change in SMRT CEO (Apr 2018), Management & Other Matters. 4 current / standing announcements by SMRT and SBS Transit as follow: Early Closure/Late Opening of MRT stations along the North-South Line in May 2018 for Maintenance and Improvement Works Affected Stations Alternate Transport Services Bukit Panjang LRT to close every Sunday from 15 April to 24 June for Planned Maintenance Work SMRT will be carrying out planned maintenance work on the Bukit Panjang Light Rail Transit (BPLRT) every Sunday from 15 April to 24 June 2018. As such, there will be no LRT services on Sundays during this period. In lieu of LRT train services on these 11 Sundays, shuttle buses which run parallel to the BPLRT network will be available (Refer to Annex A) for commuters as an alternative travel option. This is in addition to the existing bus services which already serve the Bukit Panjang town. Alternative Travel Options Stations along the East-West Line will continue to close earlier, open later on April weekends All 35 MRT stations along the East-West Line (EWL) from Tuas Link to Pasir Ris, and from Tanah Merah to Changi Airport, will continue to close earlier and open later for all weekends in April 2018. Appendix A - Last train timings on the East-West Line on Fridays and Saturdays for April 2018 - First train timings on the East-West Line on Saturdays and Sundays for April 2018 Appendix B - Shuttle Bus and Express Bus Services Operational when MRT stations Close Early or Open Later for April 2018. Appendix C - Alternative Travel Plans for Shortened Operating Hours on EWL from 2 March to 29 April 2018 Extension of service hours for 14 bus services due to EWL Maintenance Works The operating hours of 14 SBS Transit bus services - Services 51A, 60A, 63M, 181, 222, 225G, 228, 229, 240, 241, 243G, 291, 292 and 293 - will be extended to 1.30am on Fridays and Saturdays in the month of April due to the early closure of all 35 stations along the East-West Line (EWL) from Tuas Link to Pasir Ris and from Tanah Merah to Changi Airport. Appendix - Last Bus Timings on Fridays and Saturdays in April 2018
  2. Blueray

    Johor Bahru-Singapore RTS link

    Johor Bahru-Singapore RTS link 'not progressing well', Malaysia missed deadlines: Khaw SINGAPORE: The Johor Bahru-Singapore Rapid Transit System (RTS) link project is behind schedule and "not progressing well", said Transport Minister Khaw Boon Wan on Monday (Jan 14) in a written parliamentary reply. He was responding to questions from MP Ang Wei Neng on the progress of the project and its estimated timeline. The RTS project, which links Bukit Chagar station in Johor Baru and Woodlands North station in Singapore, was meant to be completed by 2024. Milestones in the project have been missed, said Mr Khaw, adding that Malaysia has repeatedly delayed confirmation of its joint venture partner. According to the bilateral agreement signed in January 2018, a joint venture company comprising Singapore’s SMRT and Malaysia’s Prasarana Malaysia should have been constituted by Jun 30 last year. The joint venture company should also have been appointed as the RTS Link operator (OpCo) through a Concession Agreement (CA) with Singapore's Land Transport Authority (LTA) and the government of Malaysia by Sep 30, 2018. Both milestones were missed. "Over the past few months, Malaysia has indicated that they are considering replacing their JV (joint venture) partner, but has delayed confirming their JV partner – first until September 2018, then until December 2018 and most recently on Dec 28, 2018, Malaysia requested to be given until Feb 28, 2019 to confirm their JV partner," said Mr Khaw. "As a result of these delays, the joint venture company has not even been incorporated to-date, let alone signed the CA. Meanwhile, Malaysia has also unilaterally suspended bilateral discussions to appoint the OpCo since August 2018, pending its confirmation of the Malaysian JV partner." Mr Khaw explained that under the bilateral agreement, if the joint venture company has not been incorporated or appointed as the RTS link operator, then both countries are obliged to jointly call a fair, international and transparent open tender to appoint an operator - unless both governments mutually agree to postpone these deadlines. "In line with the intent of the bilateral agreement, Singapore prepared and sent draft tender documents to Malaysia in November 2018 for their comments," said Mr Khaw. "There is urgency to this as, based on Singapore’s calculations, the open tender needs to be called by Mar 31, 2019 so that, as agreed under the bilateral agreement, the appointed OpCo can procure the Thomson-East Coast Line (TEL) core systems for the RTS Link before these procurement options expire." Malaysia has not responded to the draft tender documents, Mr Khaw said. He added that Singapore remains fully committed to implementing the RTS link, noting that LTA has assembled close to 70 employees and engineers for the project, as well as called civil tenders to construct related infrastructure. There had been uncertainty over the RTS link project in the wake of the Malaysian general election last May, as the new government reviewed agreements signed by the previous administration. While Malaysia decided to defer the KL-Singapore High Speed Rail project, Transport Minister Anthony Loke said that the country remains committed to the RTS project. Mr Khaw said on Monday that Singapore has been "reasonable and flexible" towards Malaysia because it understood its circumstances after the May general elections. "However, missing the agreed deadlines in the bilateral agreement to appoint the OpCo and thereafter failing to engage with Singapore to take steps to jointly call an open tender to appoint the OpCo has serious implications. "The bilateral agreement is an international treaty that is binding on the countries that signed it, regardless of any changes in the government," said Mr Khaw. He added that as a result of these delays, the start of RTS link services will likely be delayed beyond the original target of Dec 31, 2024. "We will continue to take a constructive approach to move the project forward," said Mr Khaw. Read more at https://www.channelnewsasia.com/news/singapore/johor-singapore-rts-link-not-progressing-well-khaw-boon-wan-11121662
  3. chitchatboy

    Lorry flips over no thanks to careless taxi!

    Another day and another careless driver. Today, we have for you guys an accident that happened at the junction of Orchard Road and Buyong Road. As seen from the photo, a SMRT cab has collided with a Nissan truck which in turn has flipped over. We hope those involved in the accident are alright as of press time, though there is currently no news on whether there are any injuries or not. 8e96337c-f950-4b82-a6ef-90577e45cdbc.MP4 From the video, we can understand a bit better what caused the truck to flip over. That said, we have no idea why the taxi slowly crept forward into the junction although the lights did not turn green. We did note that his brake lights weren't on all when he came into frame, suggesting to us that he could have fallen asleep at the wheel, letting the car roll forward into traffic.
  4. My wife whatsapp me that a train fault happen at Bukit Gombak towards Woodlands. The above is a screenshot taken from her phone. She's now going to take another train in the other direction to go home to take cab. 🙄 I think it's also causing chaos to the nearby traffic as well.
  5. Tohto

    HK MTR Crash

    LTA and SMRT must be laughing behind. https://www.channelnewsasia.com/news/asia/hong-kong-mtr-train-collision-service-disruption-11354008
  6. DK stepping down. SMRT's Desmond Kuek stepping down, expected to be replaced by former chief of defence force Neo Kian Hong SINGAPORE - SMRT chief executive Desmond Kuek is stepping down after 5½ years at the helm, and his successor is expected to be former chief of defence force Neo Kian Hong, according to reliable sources. Mr Neo, 54, is currently permanent secretary for defence development. He had succeeded Mr Kuek, 55, as Chief of Defence Force in 2010.
  7. Singaporeans that complain about being packed like sardines every morning should be grateful that our MRT system is maintained at high standards. Delays and frequent break downs are safety measures, designed into our MRT to avoid overstressing the trains. Sincerely Future MRT CEO (hopefully) more links http://www.liveleak.com/view?i=337_1329926091
  8. SMRT staff were having a picnic there and took shelter under a but the tree fell upon them I say Khaw at fault. He opened his big mouth. this time not trains but staff May they get well soon. https://www.straitstimes.com/singapore/14-people-taken-to-hospital-after-tree-falls-in-sembawang-park
  9. Please remove if already posted. If not please help to rename the title. Looks like a brighter future for bus commuters ..... if they succeed, http://www.sgcarmart.com/news/article.php?AID=12931 The Straits Times reported that Tower Transit which had submitted the third lowest bid, will operate the new Bulim Bus Depot - off Jurong West Avenue 2 - and 26 bus services from the Jurong East, Bukit Batok and Clementi bus interchanges progressively from the second quarter of 2016. These services are currently run by SMRT and SBS Transit. The company will get an estimated total fee of $556 million over the five-year contract period to run the services. Feeder services will run at shorter intervals of six to eight minutes. The current fleet of 290 buses serving the zone will grow to about 380. The Land Transport Authority said that commuters can expect higher service levels as all bus services will have scheduled headways of no more than 15 minutes in both directions during the morning and evening peaks. "The restructuring of the public bus industry and the injection of more competition will bring about even higher bus service levels for commuters. With bus contracting, the Government will plan bus services and can thus be more responsive to changes in ridership and commuter needs," said LTA's chief executive officer Chew Men Leong. Under the new regime, the Government owns the buses and other infrastructure, collects all the revenue from fares and pays transport firms to operate the routes.
  10. 3 gone in 3 years.............I know finance ppl have code of conduct........ something missing with the book???............. SMRT CFO resigns after eight months, last day Nov 9 SMRT Corp's group chief financial officer, Sam Ong Eng Keang, has resigned after eight months on the job and his last day will be Nov 9. The transport operator said in a release on Tuesday that Mr Ong, who joined SMRT on March 1, 2014, is leaving to "pursue philanthropic interests and business prospects". Pending the appointment of a new CFO to replace Mr Ong, the responsibilities of the CFO will be covered by Cindy Lau, its vice-president of group finance & shared services. Some analysts were surprised by Mr Ong's rather short stay. He joined SMRT from Singapore-listed waste water management firm Hyflux, where he was group senior executive vice-president and deputy CEO. SMRT said its CFO provides the overall leadership to the finance function of the group. The CFO is also expected to play a key role in developing, monitoring and evaluating overall corporate strategy with the chief executive officer and leaders of business units with emphasis on bottomline performance, working capital and enhancing shareholder value. "This position provides useful financial insights to help make better decisions about formulating and executing strategy. Major responsibilities include corporate governance, accounting, treasury, investments and financial reporting,'' SMRT said. An analyst said while the sudden departure of the CFO would be taken as a red flag for most companies, "we believe this should be an exception due to SMRT's history of strong corporate governance and majority ownership by Temasek". Furthermore, SMRT had just reported a stellar set of Q2 2015 results indicating a strong earnings recovery on the back of higher fares, lower costs and operating efficiencies. Net profit spiked up 75.5 per cent to S$25.3 million for the second quarter ended Sept 30 on improved performance in its train and bus operations, as well as higher profitability from its taxi, rental and advertising businesses. Revenue was 6.0 per cent higher at S$314.0 million compared to the same period a year ago. Looking ahead, SMRT said the fare business environment will continue to be challenging owing to heightened operational demands on service and capacity. http://www.businesstimes.com.sg/companies-markets/smrt-cfo-resigns-after-eight-months-last-day-nov-9
  11. SINGAPORE — Part-time SMRT taxi drivers were locked out of their vehicles early Monday morning (Oct 30) in a three-hour server glitch on the transport operator’s short-term taxi rental service portal, SMRT Taxi Share. Rolled out in January by SMRT, the service requires taxi drivers to prebook a taxi, head to the pick-up point closest to them, and get on taxishare.com.sg to indicate that they would like to “Start Trip” — a button that would only be enabled past the starting time of their booking — before their cars would be unlocked. But drivers who went through their usual routine on Monday morning were met with an irresponsive ‘Start Trip’ button, although they were able to access the Taxi Share website. Those attempting to end their rental reportedly faced problems doing so. Late charges are S$10 for every 15 minutes or part thereof. http://www.todayonline.com/singapore/part-time-smrt-cabbies-locked-out-taxis-server-glitch
  12. NSL between AMK and Marina South Pier.
  13. Link The problem all started when the Sr staffs were retrenched, resigned, retired and asked to leave. When she took over how many senior staff with years of experience and trained by experts from Japan, England and Hong Kong that did not agreed with her was removed and replaced with young people with paper qualifications and have not the slightest idea of how to run a train system. There these young management staff tried to impress her by backstabbing each other, come out with hairbrain ideas or quick fix solutions that did not sound in the long run. Well guess what after 10 years of this type of sh.it from a well oiled and smooth running system she ran it to the ground. Mark my words as long as she is in the helm surrounded by her clueless dogs there will be no improvment. That was the time I took a serious look at my retirement plan. Then came her waves of cost cutting measures, buying of cheap spares that looks good on paper but can't even last till the next round of preventive maintainance, reduce the manpower to all sections working at skeleton crew level. The last straw came when some of my junior staffs was not satisfied with the way they were graded and the amount they got compare to what their bosses got. They brough it up to the union and HR and they got the same reply " The door is always open". That was when I knew the sh.it has hit the ceiling and I took my earily retirment and joined my fellow former co-workers.
  14. Lets move on............. although ah phaik may be 'retained' by her powerful backing for another 10yrs, lets give some thoughts to the above just in case.... - Should the new CEO be someone from the rank of SAF scholars / top brass? or some elite civil servants / miw comarades? (eg TLP, to let her 'shine'?) - What Quali / track records he/she must have? ('connections' can be counted?) - What are the first things he/she must address and produce results within first 6 months? - What major changes/revamp (including making SMRT public?)?? - How to make the salary package truly performance-based? - etc etc (pls add) Thank you hor.....
  15. Something interesting to share. Entering or remaining in a fully packed train is an offence that is liable to $500 fine. Source: http://vulcanpost.com/4451/netizen-calls-smrt-a-retard-you-will-be-fined-for-entering-or-remaining-in-a-full-train/
  16. SINGAPORE - SMRT is in talks to sell its taxi business to private-hire operator Grab. If successful, the deal will see SMRT, the third largest cab operator, exiting the business it has been in for 27 years. The proposal is also for SMRT to have a stake in Grab - a Malaysian start-up that is seen to be a keen rival of Uber - and at least one seat on its board of directors. The Straits Times understands however, that the proposed deal has hit a bump over the jobs of SMRT Taxis' workers. SMRT, fully owned by the government's Temasek Holdings, wants the buyer to ensure all affected workers retain their jobs. But Grab it seems is not keen to take on more headcount as it has its own staff. "Because of this, the sale is nowhere close to a deal," a source familiar with the talks said. SMRT is reviewing its businesses since Temasek became it's sole owner and delisted it last November. It is understood the government investment giant wants SMRT to double up its focus on the rail business, with a view to make the MRT and LRT lines it operates far more reliable than they have been in recent years. The taxi sale, if successful, could signal SMRT's disposal of other less substantial businesses with low margins - such as buses. Its smallish footprint in the bus sector grew even smaller when it lost the Bulim and Selatar route packages to Tower Transit and SBS Transit respectively. SMRT had also wanted to start a mobility business based on autonomous road-going pods. But that too, has been shelved because of Temasek's focus to get the rail business fully back on track. http://www.straitstimes.com/singapore/transport/smrt-in-talks-to-sell-taxi-business-to-grab
  17. http://sg.news.yahoo.com/lta--smrt-form-te...isruptions.html LTA, SMRT form team to help minimise train disruptions The Land Transport Authority (LTA) and beleaguered train operator SMRT have assembled a team of rail experts to look into the recent string of MRT disruptions over the past week and explore ways to minimise such incidents. According to The Straits Times, Transport Minister Lui Tuck Yew said on Saturday that the disruptions were
  18. Got into an accident with an SMRT Bus. Anyone with experience dealing with SMRT? Or would does it make more sense to leave it completely to the insurance company? Thanks for any advice!
  19. Phuakangtao


    Do u think she has gone too far by CSI and post pics about people who made nasty comments about her including the people's family pics.. Wife .. Kids .. Workplace etc Some of her comments quite funny tho. By the way she looks completely diff now
  20. SMRT has confirmed an order of 570 new buses, which includes 332 MAN 12-metre buses, 40 MAN articulated buses, and a total of 201 Alexander Dennis Enviro 500 double deckers. This the new livery of SMRT ADL double deckers to be launched soon As part of the initiative to increase bus capacity on longer routes and bring greater comfort to the commuter’s bus journey experience, SMRT has confirmed the delivery of over 570 buses. Orders are confirmed for 332 MAN 12-metre buses, 40 MAN articulated buses, and for the first time, a total of 201 ADL Double Deckers. This is the largest fleet renewal and growth initiative by SMRT to date, and re-affirms the company’s commitment to offering commuters the highest standards in safety, reliability, care and comfort. A first batch of about 30 buses will be delivered to SMRT’s bus depots in June 2014. The vehicles will undergo further tests including functional, systems and road tests before joining SMRT’s existing fleet of over 1,200 buses to serve commuters from July 2014. SMRT Buses will be introducing the rest of the fleet progressively till end 2016. The addition of the ADL Double Deckers in particular will help ease crowdedness during peak hours, particularly on longer routes with high passenger loads. Together with other bus orders, these new vehicles will replace older bus models, and address the need for more bus trips and better bus service levels. Mr. Benny Lim, Senior Vice President for SMRT Roads said, “We are very excited with this major fleet expansion and renewal initiative. Expanding our existing fleet with ADL Double Deckers and MAN buses will enable us to better address increasingly dynamic road conditions, and ensure enhanced capacity in handling increased ridership. We look forward to bringing passengers even more comfortable and reliable rides.” Of the over 570 buses that SMRT has confirmed delivery for, 218 are introduced and funded under SMRT’s participation in the Land Transport Authority’s Bus Service Enhancement Programme. http://www.mynewsdesk.com/sg/smrt/pressreleases/smrt-buses-enhances-strategy-for-fleet-growth-and-renewal-double-deckers-among-confirmed-delivery-of-over-570-buses-979666
  21. http://www.channelnewsasia.com/news/singapore/2-smrt-staff-dead-in/2625352.html?cid=cna_editorspick_070814 "(They) were part of a technical team that went down to the track to investigate a reported alarm from a condition monitoring device for signalling equipment. Permission to access the track was authorised," said Mr Nathan. "Initial findings indicate that before the accident happened, the team was moving in a single file on the walkway beside the track, on the way to the location of the signalling equipment." The brother of a signals officer who witnessed the accident told Channel NewsAsia that the signals officer was "traumatised".
  22. http://www.channelnewsasia.com/news/singapore/2-smrt-staff-dead-in/2625352.html Services between Tanah Merah and Pasir Ris MRT stations were disrupted on Tuesday (Mar 22). The SMRT incident on Mar 22, 2016. (Photo: Sue Rosli) SINGAPORE: Two SMRT maintenance staff have died after an accident near Pasir Ris station, the transport operator confirmed on Tuesday (Mar 22). "At around 11.10am today, there was an accident involving two SMRT maintenance staff along the track at a servicing point near Pasir Ris station," said Mr Patrick Nathan, Vice-President, Corporate Information and Communications, SMRT Corp. "SCDF was immediately activated and they have confirmed that the two SMRT staff have passed away. We convey our deepest condolences to their families and will be providing support to them at this very difficult time," added Mr Nathan. "We are working with the Police to conduct a detailed investigation into this accident." The brother of a signals officer who witnessed the accident told Channel NewsAsia that the signals officer was "traumatised". Pasir Ris resident Francis Dorairaj, who was at the scene, expressed shock and disbelief. "Why were maintenance people on the track when the train was operating?" he questioned. TRAIN SERVICES DISRUPTED Train services along the East-West Line were also disrupted. SMRT announced at 11.20am on Twitter that there would be no train services between Tanah Merah and Pasir Ris in both directions until about 12.15pm. This disruption was later extended till 12.45pm, but by 1.35pm, service had not yet resumed. The train service provider updated 10 minutes later that free regular and shuttle bus services were available. The train disruption on the East-West Line on Mar 22, 2016. (Photo: Diane Leow) Social media users reported seeing personnel from the Singapore Civil Defence Force and the Singapore Police at Pasir Ris station. According to SCDF, it was alerted to the incident at Pasir Ris MRT station at 11.11am. A fire engine, A Red Rhino, two fire bikes, two ambulances, and three support vehicles were dispatched. SCDF confirmed that two men were pronounced dead at the scene.
  23. I witnessed a hit and run by a SMRT taxi in the carpark area of Tampines Blk 424 around 6.10 pm this evening (20 Sep). My car cam captured the SMRT reversing and hitting i think was a silver Chevy Cruze on the front right side. Car cam resolution was not good enough to see the license plate of the taxi. I wanted to give chase to the taxi but was too slow. Sorry to the bro whose car was hit. I have screen shot two photos of the taxi 'in action'. I think got case if lodge complaint with SMRT and ask them to check if any of their taxis was in the vicinity at that time...i think all taxis have GPS positioning and the companies would know the exact whereabouts right? Hope the photos help.
  24. https://sg.news.yahoo.com/glaring-problem-threatened-teen-incident-030021383.html SG stress ah stress!!!!!
  25. What is wrong with taxi drivers nowadays? Terrible, terrible, terrible ! So fed-up I sent the following complaint to SMRT. Wait till I get my in-car video camera and next time when such incidents happen again, I will send the video recordings straight to the Traffic Police. ========================================== To: SMRT I am writing to lodge a complaint against SMRT taxi driver of SHB 5968 U. On 13 Oct 2013, at approximately, 6:16pm, I was Bukit Batok West Ave 3 traffic junction (Lane 2), waiting to turn right into Bukit Batok Road. I was the first vehicle. On my right (Lane 1) was SMRT taxi SHB 5968 U, also the first vehicle. When the traffic light turned green in our favour, both our vehicles proceeded to turn right. However, the SMRT taxi SHB 5968 U, instead of turning from lane 1 into the corresponding lane 1, dangerously turned into my turning lane (lane 2) instead, almost causing a near accident terrible accident. I had to immediately jam-brake and blare my horn to register the danger. The SMRT taxi driver (SHB 5968 U) was unhappy with being horned at and tailed me to the next traffic light. He stopped next to my car (it was red light), wound down his window, and I wound down my front passenger window (where my wife was seated - behind were my young children). He made some hand gestures and I told him he should turn properly from lane 1 into the corresponding lane 1. He then made some smuck facial expressions that he saw nothing wrong with his driving, before flashing his middle-finger at both my wife and myself. He then sped off. We travelled along the same direction and over at Brickland Road traffic light junction, when it was red light, i managed to take a photo of the SMRT taxi concerned (SHB 5968 U). I am registering my complaint specifically on the following: 1) Dangerous and inconsiderate driving by SMRT taxi driver of SHB 5968 U - turning from a lane 1 turning lane into a lane 2 turning lane and almost resulting in an accident. 2) Rude and unbecoming behavior with the flashing of his middle-finger at my wife and myself I encourage SMRT to review the in-cab video camera of SMRT taxi SHB 5968U and its black-box, if any (I understand Comfort delgro cab installs such devices). It will show very clearly how your SMRT driver drove so dangerously and inconsiderately. I saw that there were passengers in the taxi as well. I encourage SMRT to try and contact them and i am sure, they can verify how your SMRT taxi driver of SHB 5968U had flashed his middle-finger, unprovoked. The relevant illustration and photo is attached for reference. I am extremely appalled and troubles over this callous and dangerous SMRT taxi driver of SHB 5968U. He had not only shown his lack of understanding of prevailing driving rules, but also displayed an unbecoming behavior that speaks so negatively of SMRT, an established Singapore public transport and service provider. I would like SMRT to investigate this matter and I do sincerely demand an explanation as well as SMRT's follow-up actions taken against this terrible driver of SMRT SHB 5968U. I look forward to SMRT's prompt update. Thank you. For all forummers information, I posted full-plate number as I read the forum guidelines and noted that the previous ban on posting full-plate numbers have been lifted. FYI, i posted full-plate numbers as I read and confirmed from forum guidelines that this previous ban on full-plate numbers have been deleted.